BCCR Control Room Operator Apprentice Level 3 VANDERLANDE INDUSTRIES UNITED KINGDOM LIMITED

Operating complex systems at Heathrow Airport, utilising tools to provide real time understanding of baggage events & allow timely decision making across Heathrow’s 5 terminals. As well as Vanderlande’s software system, we use 3rd equipment. Tools we use include: VIBES/SCADA/CCTV/BagNav/Triage phone system/VIC reporting app/Power BI Reports.

This apprenticeship requires you to apply through the employer's website.

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Closing date: 31 May 2024

Apprenticeship summary

Annual wage

£21,600.00
Working week

This role is shift based work (365 days including Christmas) – although subject to 28 day notice change, the starting pattern is 3 on 3 off consisting of the following times: 05:00-16:00, 08:00-20:00, 10:00-22:00, 13:00-23:00.

Total hours per week: 39
Expected duration

24 Months
Possible start date

03 Jun 2024
Date posted

10 Jan 2024
Apprenticeship level

Advanced
Level 3 (A level)
Reference number

VAC1000222000
Positions

1 available

What you will do in your working day

Experience & learn day-to-day function of BCCR team & responsibilities.
Create a highly professional & effective first point of contact for baggage queries & acting as guardian to ensure production is at optimum.
Meet defined deadlines through strong time management skills
Proactively forcing and leading continuous improvements including the system, processes.
Contribute to the positive and proactive team working atmosphere in the BCCR by being a supportive colleague.

The starting salary will be £18,000 and Apprentices in the BCCR program will also receive a 20% shift premium due to their shift work (salary of £21,600). The pay will be reviewed annually as part of the Vanderlande review cycle.

The training you will be getting

Apprentices will be required to attend college one day per week at Uxbridge (These sessions may be online) where they will work towards gaining a Level 3 Team Leader apprenticeship.

What to expect at the end of your apprenticeship

Full time position in our BCCR (Baggage Combined Control Room) team.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills

Qualifications

GCSE or equivalent Maths (Grade 4-9) Essential
GCSE or equivalent English (Grade 4-9) Essential

Things to consider

This role is shift based work (365 days including Christmas) Would suit candidate with good communication, administration & IT skills. Previous experience would be desirable of working within a team and to have started to develop their skills in supervising processes and procedures.

About the employer

As one of the global market leaders in the design, manufacture, installation, and service of automated material handling systems and related services, Vanderlande has an excellent reputation in the market for reliable project and service delivery, innovation, customer focus, and strong market awareness. Key markets include Airports, Warehousing, and Parcel solutions.

Employer

VANDERLANDE INDUSTRIES UNITED KINGDOM LIMITED

Address

3 Mondial Way, Harlington

Hayes

UB3 5AR

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Training

Training provider

HRUC

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training
qualifications, like an NVQ in a relevant field
industry or sector experience

Apprenticeship standard

Team leader or supervisor

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions