Apprentice Office Administrator BOLTON WANDERERS COMMUNITY TRUST

You’ll be ensuring our staff have everything they need to deliver life-changing work to disadvantaged people across Bolton. This role also includes great benefits such as: 2 complimentary tickets to each Bolton Wanderers home league fixture, opportunities for paid overtime, a commitment to CPD opportunities to staff and free staff parking onsite.

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Closing date: 21 Jul 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday between 9.00am - 5.00pm (hours vary). TBC on interview. There may be the rare requirement to work evenings or weekends where the charity requires it.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    04 Sep 2023

  • Date posted

    19 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Be an ambassador of BWitC giving excellent customer service at all times, portraying a professional image throughout each interaction
  • Use communication systems to answer calls and emails, take clear messages and deal with enquiries
  • Assist with administrative duties and project related monitoring and evaluation systems including ‘Substance Views’ and ‘Salesforce’ in relation to Wanderers Soccer School and Premier League Programme delivery
  • Use Outlook to administer and manage pool vehicle usage and other operational requirements
  • Carry out spot checks on vehicles, collating and filing mileage sheets
  • Stationery Audits
  • IT Audits
  • Filing both electronically and manually alongside our GDPR policies
  • Sort and deal with mail
  • Assist the Business & Finance Manager with daily duties
  • Collate all press and media related articles associated with the Bolton Wanderers in the Community
  • General housekeeping in line with COVID-19 guidelines
  • Treat all colleagues as customers ensuring respectful positive outcomes across all communications
  • Perform other duties as required, which are considered relevant to the post and to the objectives of BWitC

What training will the apprentice take and what qualification will the apprentice get at the end?

  • As part of your apprenticeship you will complete a Business Administration Level 3 with Bolton College to help you learn and fine-tune the skills required to do the job effectively. While this role is mostly workplace based, you will be required to attend remote college classes one morning/afternoon per week
  • Bolton Wanderers in the Community will also provide you time to complete any college work to help you keep a healthy work-life balance
  • In addition to this, you will receive plenty of opportunities for extra training and CPD to help you develop your skills even further

What is the expected career progression after this apprenticeship?

  • This apprenticeship will provide you with the perfect preparation for an administrative job whether this be with Bolton Wanderers in the Community or elsewhere

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
NVQ or SVQ Level 2 or equivalent Business Administration (Grade Pass) Essential

Things to consider

This role is largely office based.

About the employer

Bolton Wanderers in the Community is a growing sport for development charity based in Bolton that offer employees the chance to deliver work that makes an impact alongside colleagues who share a mutual passion for improving people’s lives and help to achieve our vision of ‘A Connected Bolton Without Disadvantage’. Our mission is to use the power of Bolton Wanderers Football Club to inspire, support and deliver positive change. Through intervention, prevention and targeted engagement we create sustainable pathways that transform lives. By working together we connect people, enabling communities to thrive and succeed. We continue to be an innovative and forward-thinking charity that works in partnership with local, regional and national organisations to achieve the greatest outcome for our beneficiaries. We are looking for an Apprentice Community Engagement Officer to deliver across multiple programme areas including Social Inclusion, Cohesion, Active Ageing, EDI, Wellbeing, Schools, Disability, Offending and Employability.








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Training provider



Ste Thomas

01204 673790

Apprenticeship standard

Business administrator

Level 3 (A level)

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