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Administration Apprentice ELITE PRIVILEGE CARE LIMITED

This is an exciting position for an Admin Apprentice to work within the office for a busy company who work within the caring community. Duties include, general admin using computer software, the telephone system, content management systems to maintain & update websites and internal databases whilst working towards a L3 Business Admin qualification

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Closing date: 22 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,100.00

  • Working week

    Monday to Friday, 09:00 17:00. Total hours per week: 35.00

    Total hours per week: 35.0

  • Expected duration

    15 Months

  • Possible start date

    19 Sep 2022

  • Date posted

    5 days ago

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000072647

  • Positions

    1 available

What will the apprentice be doing?

This is an exciting position for an Admin Apprentice to work within the office role for a busy company who work within the caring community.

The duties will consist of:

Word processing/ copy typing/ letter writing
Dealing with telephone and email enquiries
Creating and maintaining filing systems, keeping diaries, arranging meetings and appointments
Organising a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel etc.
To produce correspondence and documents and maintain presentations, records, spreadsheets and databases
Devising and maintaining office systems
Booking rooms and conference facilities
Using content management systems to maintain and update websites and internal databases
Attending meetings, taking minutes and keeping notes
Liaising with staff in other departments and with external contacts
Ordering and maintaining stationery and equipment
Sorting and distributing incoming post and organising and sending outgoing post
Liaising with colleagues and external contacts to book care shifts and interviews
Organising and storing paperwork, documents and computer-based information
Photocopying and printing various documents, sometimes on behalf of other colleagues
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Full training will be given.

What training will the apprentice take and what qualification will the apprentice get at the end?

As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio. 

What is the expected career progression after this apprenticeship?

Great prospects for the right candidate for permanent role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent IT (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

The wage will be reviewed on a regular basis.

About the employer

Our aim is to provide care and support for people who cannot wholly look after themselves. We provide our service in your own home, at times convenient to you, and in ways you find most agreeable. We have sound principles for the way we run our service. Central to these is our belief that the rights and choices of service users are paramount. We strive to ensure that all service users receive a personalised service. We aim to maintain continuity in relation to the care worker and the service user, therefore building up a relationship of reliability, trust and often friendship. Our aims & objectives and philosophy of care: We aim to offer skilled care to enable people to achieve their optimum state of health and wellbeing All people who receive services from Elite Care and all people who visit the Service User will be treated with respect at all times We uphold the human and citizenship rights of all people for whom we provide care and support Individual choice and personal decision-making are the right of all Service Users and these rights will be supported by all the people who work for Elite Care The right of independence will be respected and encouraged for all Service Users The individual uniqueness of Service Users will be recognised, and all people will be treated with dignity and respect at all times The individual’s requirement for privacy will be respected at all times and all information relating to individuals will be treated in a confidential manner We recognise the individual’s need for personal fulfilment and aim to support Service Users to participate in their choice of individualised programmes of meaningful activity to satisfy their needs Introduction: For people requiring full time assistance and preferring to stay in the comfort of their own home, we welcome you to the perfect solution. An initial phone call will leave you fully assured of the service we offer and answer any queries and questions you may have. Upon deciding Elite Care is the best option, a meeting is arranged with a Care co-ordinator to visit the service user plus any family members who wish to be present. The aim of the meeting is to introduce Elite Care Domiciliary Care and talk with you to gain an insight into the service we will be required to perform. By having an informal discussion with the Service User and others present, the Care Plan Co-ordinator is subtly ascertaining exactly what level of service is required. Sometimes it’s the smallest details that make all the difference; from breakfast in bed, to a much-loved pet being walked at a specific time, from having clothes ironed in a particular fashion, to having your hair done just so, our service allows us to be this specific to enable the most professional and pleasing ever. During our assessment process we may need to ask quite a lot of questions and, if necessary, seek additional information from your career, your doctor, and any other specialists who know about your health and needs. A specially trained member of staff will carry out the assessment and all information will be treated confidentially. Our aim is always to make sure that we understand your needs and preferences, so that we can respond in the way that really suits you the best. After the meeting, a bespoke Care Plan is drawn up which provides guidelines appertaining to the tasks that Elite Care is required to do on a daily basis. Once a specific Care Plan has been developed one of our Office Team will call with detailed costs of the care package and enquire as to whether you/the Client are happy and wish to proceed with Access Care. Scheduled Reviews of Care Plans are conducted on an annual basis as part of the Clients ‘Case management’ and as and when circumstances change, to ensure we are always providing the exact service required.

Employer

ELITE PRIVILEGE CARE LIMITED

Address

67 THORNHILL ROAD

DEWSBURY

WEST YORKSHIRE

WF13 2SN

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Training

Training provider

C.M.S. VOCATIONAL TRAINING LIMITED

Contact

Mandy Hodson

mandy@cmsvoc.co.uk

01924 614523

Apprenticeship standard

Business administrator

Level 3 (A level)

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