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Business Administrator Apprentice Hallam Solicitors

This opportunity requires a customer-focused person to work in a busy office, giving admin support. The role will be office based and the duties will be varied, ranging from assisting with general administration and customer correspondence to assistance on Client matters, where confidentiality and discretion are most important.

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Closing date: 19 Aug 2022

Apprenticeship summary

  • Annual wage

    £8,754.20

    The wage will be reviewed after an initial probation period.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday 9am-5pm . 1 hour for lunch. 35 hours per week.

    Total hours per week: 35

  • Expected duration

    15 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    4 days ago

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000071634

  • Positions

    1 available

What will the apprentice be doing?

The responsibilities of the role are to provide great client service, have a flexible attitude, and be able to learn quickly. As the work is of a confidential nature, discretion is important. The role involves dealing with clients by telephone and requires someone with a good telephone manner and an all-important professional image.

Meeting and Greeting Visitors.
Incoming and outgoing telephone calls.
Incoming and outgoing mail.
Email and Microsoft Office.
Database maintenance.
Support work to conveyancing department.
Researching information.
Organising and reporting data.
Maintaining a filing system.
File opening.
Storage and archiving of files.
Dealing with Customer queries and requests.
Preliminary assistance with accounts.
Stationary/orders/refuse.
Kitchen tidying.

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will be enrolled on the Level 3 Business Administrator Standard. This will include working towards your Level 3 Apprenticeship in Business Administration, Functional Skills Level 2 (mathematics, English and ICT) and working within an office environment to develop the skills knowledge, and behaviours required. 

Attaining a Level 3 Business Administration standard which is equivalent to 2 A Levels.

You’ll have a clear Apprenticeship Learning Plan from your very first day, setting out the training which will accelerate your development

·         You will spend at least 20% of your working week in ‘Camp Athena’, our dedicated learning area, where you will receive additional guidance support from our in-house L&D team, bespoke to your needs to ensure that you excel in your apprenticeship

·         You’ll attend monthly group learning sessions to develop the key skills that give you confidence in your role, as well as allow you to build up a social support network with other apprentices across the business

·         Off-the-job training to support study time and formal learning for your apprenticeship qualification.

 

What is the expected career progression after this apprenticeship?

Upon completion of a 15 month apprenticeship, the role will be reviewed for a permanent position.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Initiative, Non judgemental, Customer Focussed, Good attendance record

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential
GCSE or equivalent IT (Grade C/4) Desired

Things to consider

The wage will be reviewed after an initial probationary period. Make sure you can travel to the place of work on a daily basis, and check bus routes.

About the employer

At Hallam Solicitors, we are able to apply our knowledge and expertise across a wide range of areas. Based in Leeds, our services are available around the surrounding area, Bradford, and further afield throughout the UK. Established in 2008, we have built an outstanding reputation for being approachable, and trustworthy and ensuring that all our clients and their cases are handled in a thorough and professional manner. We know that legal cases can be a complicated, confusing and stressful experience which is why we always endeavour to walk you through the processes to be followed. Our legal professionals get to the heart of your needs, focusing on the specifics of your case to ensure that your most favourable outcome is reached in the most competent and cost efficient way. This means you’re aware of what’s going on in a clear way – letting our professionalism make the process as smooth and stress-free as possible. Over half our work is from repeat business and recommendations. When you come to us you can be assured that your case will be handled by friendly, specialist staff who are experts in their field. We’re able to provide representation or legal advice for a range of cases and situations including: Conveyancing (Residential) Dispute Resolution Personal Injury Claims Professional Claims Wills and Probate

Employer

Hallam Solicitors

Address

21 OTLEY ROAD

LEEDS

LS6 3AA

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Training

Training provider

C.M.S. VOCATIONAL TRAINING LIMITED

Contact

Mandy Hodson

mandy@cmsvoc.co.uk

01924 614523

Apprenticeship standard

Business administrator

Level 3 (A level)


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