This opportunity requires a customer-focused person to work in a busy office, giving admin support. The role will be office based and the duties will be varied, ranging from assisting with general administration and customer correspondence to assistance on Client matters, where confidentiality and discretion are most important.
Closing date: 19 Aug 2022
The wage will be reviewed after an initial probation period.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 35
Possible start date
05 Sep 2022
4 days ago
Level 3 (A level)
What will the apprentice be doing?
The responsibilities of the role are to provide great client service, have a flexible attitude, and be able to learn quickly. As the work is of a confidential nature, discretion is important. The role involves dealing with clients by telephone and requires someone with a good telephone manner and an all-important professional image.
Meeting and Greeting Visitors.
Incoming and outgoing telephone calls.
Incoming and outgoing mail.
Email and Microsoft Office.
Support work to conveyancing department.
Organising and reporting data.
Maintaining a filing system.
Storage and archiving of files.
Dealing with Customer queries and requests.
Preliminary assistance with accounts.
What training will the apprentice take and what qualification will the apprentice get at the end?
The successful candidate will be enrolled on the Level 3 Business Administrator Standard. This will include working towards your Level 3 Apprenticeship in Business Administration, Functional Skills Level 2 (mathematics, English and ICT) and working within an office environment to develop the skills knowledge, and behaviours required.
Attaining a Level 3 Business Administration standard which is equivalent to 2 A Levels.
You’ll have a clear Apprenticeship Learning Plan from your very first day, setting out the training which will accelerate your development
· You will spend at least 20% of your working week in ‘Camp Athena’, our dedicated learning area, where you will receive additional guidance support from our in-house L&D team, bespoke to your needs to ensure that you excel in your apprenticeship
· You’ll attend monthly group learning sessions to develop the key skills that give you confidence in your role, as well as allow you to build up a social support network with other apprentices across the business
· Off-the-job training to support study time and formal learning for your apprenticeship qualification.
What is the expected career progression after this apprenticeship?
Upon completion of a 15 month apprenticeship, the role will be reviewed for a permanent position.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade C/4) Essential
GCSE or equivalent IT (Grade C/4) Desired
Things to consider
About the employer
C.M.S. VOCATIONAL TRAINING LIMITED
Level 3 (A level)
Before you apply
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