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Customer Services Apprentice ENERGY RENEWALS LTD

Energy Renewals Limited has an opening for an Apprentice role in Customer Services to join our friendly team. The role is to carry out the administration, account management and reporting for the Customer Service's department. Also general updating and use of the company's CRM.

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Closing date: 20 Jul 2022

Apprenticeship summary

  • Annual wage

    £8,754.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon - Thurs 9 - 5.30 Fri 9 - 4 One hour for lunch

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    22 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000057305

  • Positions

    1 available

What will the apprentice be doing?

  • General Administration
  • Account Management
  • Support for Senior Customer Services
  • Answering phones
  • Spreadsheet work
  • Full training and use on company CRM
  • Various Reporting

 

What training will the apprentice take and what qualification will the apprentice get at the end?

On the job training in the workplace and course work provided by Bucks College Group with support from an Assessor. Level 2 Customer Service apprenticeship

What is the expected career progression after this apprenticeship?

To progress in the role to a more senior role

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Initiative, Be proactive, Good/friendly personality

Qualifications

GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Maths (Grade 3/D) Essential

Things to consider

An Apprenticeship scheme will be in place and commitment to a training course will be included in this role. Knowledge of the energy market would be helpful but not essential.

About the employer

Energy Experts in management, procurement and efficiency.

Employer

ENERGY RENEWALS LTD

Address

18 Keep Hill Road

High Wycombe

HP11 1DW

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Training

Training provider

AYLESBURY COLLEGE

Contact

Louise O'Dell

louise@energyrenewals.co.uk

07958 595058

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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