Level 2 Pharmacy Services Assistant Apprentice - Brothers Pharmacy
BMP HEALTHCARE LTD
Leicester (LE4 5AT)
Closes on Monday 5 January 2026
Posted on 2 December 2025
Contents
Summary
Brothers Pharmacy in Leicester is offering an enthusiastic individual the chance to begin their career in the pharmaceutical sector. As an Apprentice Pharmacy Assistant, you’ll gain valuable hands-on experience in a supportive, community-focused environment.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
-
Working Hours:
Variety of Shifts will be scheduled across the following opening times:
Opening Hours:
- Mon–Wed & Fri: 09:00 AM – 06:30 PM
- Thu: 09:00 AM – 05:00 PM
- Sat: 10:00 AM – 06:00 PM
- Sun: Closed
40 hours a week
- Start date
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Monday 12 January 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day-to-day operations of the pharmacy while gaining hands-on experience and industry knowledge.
Your responsibilities will include:
Customer Service & Support
- Assisting customers with general inquiries and providing excellent customer service.
- Advising patients on over-the-counter medications under pharmacist supervision.
- Processing prescriptions accurately and efficiently.
- Handling transactions, including cash and card payments.
Dispensing & Stock Management
- Preparing and labelling medications in accordance with regulations.
- Assisting pharmacists with dispensing prescription medicines.
- Managing stock levels, restocking shelves, and checking for expired medications.
- Receiving, storing, and organizing pharmaceutical supplies.
Administrative Duties
- Maintaining accurate patient records and prescription logs.
- Handling confidential information with discretion and in compliance with GDPR regulations.
- Assisting with pharmacy documentation and regulatory compliance.
Health & Safety Compliance
- Following pharmacy protocols and health & safety guidelines.
- Ensuring cleanliness and hygiene standards are maintained in all areas.
- Complying with industry regulations, including data protection and controlled drug procedures.
- Training & Development
- Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations.
- Shadowing experienced pharmacists and team members to gain practical experience.
Where you'll work
Bmp Healthcare
118 Belgrave Road
Belgrave Road
Leicester
LE4 5AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOTTINGHAM COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Training schedule
- This apprenticeship is work based learning therefore most of the time you will be working at the employer’s address.
- Pharmacy Services Assistant Level 2
- https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
- Functional Skills if required
- Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Brothers Pharmacy is a well-established community pharmacy committed to delivering high-quality healthcare services to local residents. As part of the NHS network, the pharmacy provides a wide range of essential services including prescription dispensing, appliance dispensing, and prescription delivery. In addition, Brothers Pharmacy actively supports public health initiatives such as stop smoking services, weight management programmes, type 2 diabetes screening and seasonal flu vaccinations. The pharmacy also offers specialist services including a travel health clinic, private weight loss support, and access to the NHS Pharmacy First service, making it a trusted hub for both NHS and private healthcare needs. With a strong focus on patient care, accessibility, and community wellbeing, Brothers Pharmacy plays a vital role in supporting the health of Leicester’s diverse population.
After this apprenticeship
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC2000003258.
Apply now
Closes on Monday 5 January 2026
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