Level 2 Pharmacy Services Assistant Apprentice - Knight Street Pharmacy

BMP HEALTHCARE LTD

Spalding (PE11 3RB)

Closes on Monday 5 January 2026

Posted on 2 December 2025


Summary

Knight Street Pharmacy is offering an enthusiastic individual the chance to start their career in the pharmaceutical sector. As an Apprentice Pharmacy Assistant, you’ll gain hands-on experience in a friendly, community-focused environment. The perfect foundation for anyone passionate about patient care.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Variety of Shifts will be scheduled across the following opening times: - Mon–Wed & Fri: 09:00 AM – 06:30 PM. - Thu: 09:00 AM – 05:00 PM. - Sat: 10:00 AM – 06:00 PM. - Sun: Closed.

40 hours a week

Start date

Monday 12 January 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day-to-day operations of the pharmacy while gaining hands-on experience and industry knowledge.

Your responsibilities will include:

Customer Service & Support

  • Assisting customers with general enquiries and providing excellent customer service.
  • Advising patients on over-the-counter medications under pharmacist supervision.
  • Processing prescriptions accurately and efficiently.
  • Handling transactions, including cash and card payments.

Dispensing & Stock Management

  • Preparing and labelling medications in accordance with regulations.
  • Assisting pharmacists with dispensing prescription medicines.
  • Managing stock levels, restocking shelves, and checking for expired medications.
  • Receiving, storing, and organising pharmaceutical supplies.

Administrative Duties

  • Maintaining accurate patient records and prescription logs.
  • Handling confidential information with discretion and in compliance with GDPR regulations.
  • Assisting with pharmacy documentation and regulatory compliance.

Health & Safety Compliance

  • Following pharmacy protocols and health & safety guidelines.
  • Ensuring cleanliness and hygiene standards are maintained in all areas.
  • Complying with industry regulations, including data protection and controlled drug procedures.

Training & Development

  • Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations.
  • Shadowing experienced pharmacists and team members to gain practical experience.

Where you'll work

22 Knight Street
Pinchbeck
Spalding
PE11 3RB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOTTINGHAM COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

  • This apprenticeship is work-based learning. Therefore, most of the time you will be working at the employer’s address.
  • Pharmacy Services Assistant Level 2.
  • https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0  
  • Functional Skills if required.
  • Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 9 - 3/D)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Knight Street Pharmacy is a trusted community pharmacy dedicated to delivering high-quality healthcare services. As part of the NHS network, the pharmacy provides a wide range of services including prescription dispensing, electronic prescription service (EPS), medication reviews and new medicine service. The pharmacy also supports public health initiatives such as blood pressure checks, stop smoking services, weight management programmes and emergency medication support. With a strong focus on patient care and accessibility, Knight Street Pharmacy plays a vital role in supporting the health and wellbeing of the local community.

 

https://knightstpharmacy.co.uk/ (opens in new tab)

After this apprenticeship

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAM COLLEGE

The reference code for this apprenticeship is VAC2000003257.

Apply now

Closes on Monday 5 January 2026

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