Apprentice Sales Executive

TOMRODS LTD

THIRSK (YO7 3BT)

Closes in 31 days (Wednesday 7 January 2026 at 11:59pm)

Posted on 2 December 2025

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Summary

The Sales Executive is a key member of the Tomrods team, responsible for the growth of existing and new customers. Ensuring they receive the highest levels of service. The role is office-based, focussing on inbound and outbound communication to generate and fulfil sales, manage customer relationships and administer orders and quotations.

Wage

£20,000 a year

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An annual salary review is carried out in line with performance in the role and successful completion of the apprenticeship training.

Training course
Sales executive (level 4)
Hours
Monday to Friday 8.30am to 5pm with a one-hour lunch break each day. Weekend work is not required for this role.

38 hours a week

Start date

Sunday 1 February 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Most of your apprenticeship is spent working, with time allocated for virtual classroom training by the apprenticeship provider. You will also be coached by a mentor and learn on the job by getting hands-on experience. 

What you'll do at work

  • Conduct outbound calls to existing, low-spend, dormant, and potential customers; follow up on leads.
  • Manage inbound sales enquiries efficiently.
  • Manage sales administration tasks, including order processing, generating quotes, and updating relevant customer information.
  • Support sales development by identifying new customer opportunities.
  • Build and maintain strong relationships with customers.
  • Handle customer queries and resolve issues promptly, providing outstanding customer service.
  • Assist in maintaining and developing customer relationships via telephone and email.
  • Monitor customer accounts to achieve targets and provide feedback or reports on customer activity, preferences and satisfaction.
  • Record calls, contacts, and sales activities accurately in the CRM system.

Where you'll work

HAMBLETON STEEL WORKS
YORK ROAD
THIRSK
YO7 3BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BMS PROGRESS LLP

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

Most of your apprenticeship is spent working with allocated time for study, assignments and virtual classroom training by the apprenticeship provider. You will also be coached by a mentor and learn on the job by getting hands-on experience. 

Requirements

Essential qualifications

GCSE in:

Maths (grade 5)

A Level in:

English (grade 5)

Desirable qualifications

A Level in:

Any relevant subject (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

About this employer

TOMRODS LTD is a Steel stockholder and service centre based in Thirsk, North Yorkshire. Founded in 1973, the business has recently transitioned in to an employee ownership model.

https://www.tomrods.co.uk (opens in new tab)

Company benefits

Tomrods are an Employee-Owned Trust and offer an annual profit share scheme, subject to business performance.

After this apprenticeship

  • A full-time role is available for the right candidate on completion of the apprenticeship which could also lead to future career advancement within the organisation.

Ask a question

The contact for this apprenticeship is:

BMS PROGRESS LLP

The reference code for this apprenticeship is VAC2000003256.

Apply now

Closes in 31 days (Wednesday 7 January 2026 at 11:59pm)

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