Pharmacy Services Assistant Apprenticeship - Level 2

Church View 365 Pharmacy

CRADLEY HEATH (B64 6JD)

Closes in 13 days (Monday 15 December 2025 at 11:59pm)

Posted on 1 December 2025

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Summary

A Level 2 Pharmacy Services Assistant Apprenticeship teaches the skills needed to support daily pharmacy operations. It covers dispensing, stock control, customer service, and safety procedures, preparing learners for a confident, responsible role in community or hospital pharmacy settings.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Pharmacy services assistant (level 2)
Hours
Pharmacy opening hours: Monday - Friday, 9.00am - 9.00pm, Saturday, 2.00pm - 9.00pm and Sunday, 12.00pm 11.00pm

38 hours a week

Start date

Monday 5 January 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Here are typical daily duties for a Level 2 Pharmacy Services Assistant Apprentice:

  • Assisting in dispensing medicines under supervision
  • Preparing and labelling prescriptions
  • Greeting and supporting customers with queries
  • Managing stock, including ordering and restocking shelves
  • Checking expiry dates and maintaining storage standards
  • Handling over-the-counter sales
  • Maintaining accurate records and paperwork
  • Following health, safety, and infection-control procedures
  • Supporting the pharmacy team with general administrative tasks

Where you'll work

249 HALESOWEN ROAD
CRADLEY HEATH
B64 6JD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

Pharmacy Services Assistant Level 2 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Church View Pharmacy is a community-pharmacy on Halesowen Road (B64 6JD) serving the Old Hill / Cradley Heath area. It offers a full range of services including prescription dispensing (NHS and private), minor-ailment support, vaccinations, blood pressure checks, contraception services, and free prescription delivery. It operates extended hours and aims to be a convenient, accessible resource for local residents’ health and medication needs.

After this apprenticeship

  • After a Level 2 Pharmacy Services Assistant Apprenticeship, you can progress to a permanent pharmacy assistant role, then advance to a Level 3 Pharmacy Technician Apprenticeship
  • With experience, you can move into specialist, supervisory, or technician roles in community, hospital, or primary care settings

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

The reference code for this apprenticeship is VAC2000003189.

Apply now

Closes in 13 days (Monday 15 December 2025 at 11:59pm)

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