Mortgages Apprenticeship

HOWDEN UK GROUP LIMITED

London (EC3V 0AU)

Closes in 16 days (Friday 28 November 2025)

Posted on 10 November 2025

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Summary

This is a one-year apprenticeship programme where you will begin your career in Mortgages and Financial Planning. Working alongside our experienced administrators, you will gain insight into how the mortgage life cycle works and how we deliver excellent support to our clients.

Wage

£23,000 a year

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Training course
Mortgage adviser (level 3)
Hours
Monday - Friday, 9.00am - 5.30pm

37 hours 30 minutes a week

Start date

Monday 7 September 2026

Duration

1 year

Positions available

3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Take part in a year long structured development programme designed to help you build the skills and confidence needed to thrive in your role. All of our apprentices take part in this programme, so you’ll have a group of peers to learn alongside.
  • Learn the foundations of mortgage broking through hands-on learning and structured apprenticeship training
  • Learn how to support the Mortgage Administration team with case overflow
    Support with administrative tasks such as data entry, chasing and processing invoices and completion checks.
  • Build your confidence with handling incoming enquiry phone calls and emails
  • Play an active role in chasing solicitors via telephone calls and emails
  • Use your collaboration skills to work closely with our brokers and support them with preparing mortgage documents
    Get involved with data projects to help improve the daily operations within the team
     

Where you'll work

81 Gracechurch Street
London
EC3V 0AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Mortgage adviser (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • The ability to elicit customer's needs through effective fact finding and questioning techniques and provides solutions thorough research and analysis. Can plan and prioritise workloads and deliver all required outputs to customers and colleagues; achieving all internal standards (e.g. service standards, accuracy, attention to detail, meeting required risk, regulatory and governance requirements).
  • Has high quality written and verbal communication skills and is able to handle a range of situations and issues that arise. Has the ability to communicate effectively with customers, colleagues, professional contacts and third party product providers.
  • An understanding of regulatory requirements by working compliantly, including data protection and treating customers fairly. Identify specific threats to the business and act appropriately in line with regulation and governance. E.g. ensuring that confidential information is only shared with the relevant people.
  • The ability to identify, generate and develop relationships that support the role. E.g. professional contacts, new business opportunities through internal/external networking and customer referrals.
  • Adheres to all relevant processes and procedures using technical ability and proficient IT skills to deliver positive outcomes for customers and the business, within the risk, regulatory and governance requirements.

Training schedule

Mortgage Adviser Level 3 Apprenticeship Standard:

  • You will gain a nationally recognised Level 3 qualification for your relevant programme
  • As part of this, you’ll spend one day a week studying with your dedicated trainer, who will support you every step of the way to ensure you're set up for success

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Team working

About this employer

From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.

https://www.howdengroup.com/uk-en (opens in new tab)

After this apprenticeship

  • Following your 12 month apprenticeship, you will move into a Mortgage Advisor permanent role

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC1000350532.

Apply now

Closes in 16 days (Friday 28 November 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.