Compliance/Administration Assistant Apprentice

KERRY COLLINS RECRUITMENT LIMITED

Walsall (WS4 2LA)

Closes in 13 days (Wednesday 19 November 2025 at 11:59pm)

Posted on 5 November 2025

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Summary

Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? Your role within the team will be to ensure all documentation and compliance are completed efficiently and with accuracy. You will be arranging shifts and making staffing arrangements. Excellent communication will be required.

• Wage:

  £15,311.40 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  £7.55 per hour for the first 12 months

• Training course: Business administrator (level 3)
• Hours: Monday to Thursday 8.30am to 5.00pm Friday -8.30am-4.00pm 30-minute break.

  39 hours a week

• Start date:

  Thursday 20 November 2025

• Duration:

  1 year

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Role:

• Maintaining all compliance documentation for candidates.
• Chasing candidates for completion of registration documents,Application Forms,CV's,DBS Checks,ID,Proof of address and right to work, registration forms
• Pre-screening candidates
• Posting adverts
• Candidate resourcing with use of Indeed/Linkedin/Facebook
• Provide potential and existing customers with the highest level of customer service.
• Communicating with staff members to arrange their shift patterns
• Contacting clients to inform them of the name of the person covering their shift
• Contacting mobile workers to gain availability
• Data entry
• General administration
• Producing documents
• Emailing
• Telephoning clients

Where you'll work

Ground Floor, International House
20 Hatherton Street
Walsall
WS4 2LA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STAFF SELECT LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administration Apprenticeship Level 3 
• One to one coaching, no day release

More training information

OTJT

EPA

Requirements

Essential qualifications

GCSE in:

• English (grade 3-4)
• Maths (grade 3-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

About this employer

Kerry Collins Recruitment was established to offer companies and candidates an alternative to corporate, often faceless employment agencies. We were boutique before boutique was fashionable! We're a team of professionals and we genuinely love what we do! All of our staff play a vital role in ensuring the seamless running of all our projects on a day to day basis - the people who make it happen!

Company benefits

On-site parking. Dress down Fridays.

After this apprenticeship

Full-time position upon completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC1000349621.

Apply now

Closes in 13 days (Wednesday 19 November 2025 at 11:59pm)

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