Apprentice In Hospitality, Food and Drink (Thurston Outdoor Education Centre, Coniston, Cumbria)

South Tyneside Council

Coniston (LA21 8AB)

Closes in 15 days (Thursday 20 November 2025)

Posted on 5 November 2025

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Summary

We are a friendly team seeking to appoint a motivated individual with the aptitude and ability to undertake a Level 2 apprentice programme, in partnership with Kendal College. The role involves both on and off the job training and gaining experience in the young people and schools hospitality sector.

• Wage:

  £15,815.28 a year

  Check minimum wage rates (opens in new tab)

  £8.22 per hour rising to National Min. wage after 365 days.

• Training course: Food and beverage team member (level 2)
• Hours: Work Pattern: Flexible to cover the needs of the centre. Weekly hours will be worked over 10 days in a 14 day period. Working rota’s will be agreed in advance. Will include weekend and evening work.

  37 hours a week

• Start date:

  Thursday 1 January 2026

• Duration:

  1 year

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

During your work you will;

• Working towards and completing industry - recognised training courses to boost your professional credentials
• Fully embracing all learning opportunities - both hands-on at the centre and through the Kendal College programme
• Learning and applying emergency evacuation procedures to keep everyone safe
• Supporting our Head and Assistant Cooks in creating delicious, nutritious meals for guests
• Taking on a variety of domestic duties, from cleaning and stock management to bed-making, ensuring our spaces are welcoming and well-maintained
• Progressing towards independently delivering key aspects of domestic services, building confidence and responsibility
• Gaining a complete understanding of residential hospitality by contributing to essential administrative tasks within catering and domestic departments
• Representing South Tyneside Council with pride by positively promoting our Outdoor Education portfolio and Children’s Services at all times

Where you'll work

Thurston
Coniston
LA21 8AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

KENDAL COLLEGE

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Serve food and beverages to individual business standards.
• Identify opportunities and apply techniques to increase sales and improve customer experience.
• Tailors communication techniques to meet customer needs and build rapport.
• Maintain a safe, hygienic, and secure working environment.
• Comply with health and safety legislation, regulations, guidelines and procedures.
• Follow food safety and allergen legislation and procedures applicable to own role.
• Use technology and equipment in line with business policy to meet customer needs.
• Handle transactions and payments securely.
• Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
• Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
• Use professional methods of communication that are tailored to different situations, and individual and team needs.
• Manages own time and workload, prioritising tasks.
• Maintain and rotate stock according to life cycle and business processes.
• Ensure equipment and technology faults and maintenance issues are reported promptly.
• Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
• Keep up to date with changes to products and processes.
• Uses feedback to improve own performance.
• Reduces the waste of resources, taking sustainability into account, in line with business expectations.
• Follows and supports equity, diversity and inclusion legislation and principles.
• Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
• Serve food and beverages to individual business standards.
• Identify opportunities and apply techniques to increase sales and improve customer experience.
• Tailors communication techniques to meet customer needs and build rapport.
• Maintain a safe, hygienic, and secure working environment.
• Comply with health and safety legislation, regulations, guidelines and procedures.
• Follow food safety and allergen legislation and procedures applicable to own role.
• Use technology and equipment in line with business policy to meet customer needs.
• Handle transactions and payments securely.
• Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
• Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
• Use professional methods of communication that are tailored to different situations, and individual and team needs.
• Manages own time and workload, prioritising tasks.
• Maintain and rotate stock according to life cycle and business processes.
• Ensure equipment and technology faults and maintenance issues are reported promptly.
• Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
• Keep up to date with changes to products and processes.
• Uses feedback to improve own performance.
• Reduces the waste of resources, taking sustainability into account, in line with business expectations.
• Follows and supports equity, diversity and inclusion legislation and principles.
• Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

• Apprenticeship training
• Shadowing on the job
• Off the job learning
• Attend College

More training information

• You will learn and develop the skills and experience needed to succeed in your Level 2 Hospitality, Food and Drink Apprenticeship. Alongside this, you’ll gain hands-on experience across different areas of our Outdoor Education Centre, from delivering high-quality catering and supporting our cooks to managing stock and maintaining welcoming accommodation spaces
• You’ll receive full support to complete your qualification, take part in industry-recognised training courses, and benefit from in-house development opportunities that build your confidence and expertise
• Additional perks include working in a stunning location and possible onsite accommodation availability

Requirements

Essential qualifications

GCSE in:

• English (grade C/4 or above (Or ECHP))
• Maths (grade C/4 or above (Or ECHP))

Other in:

• English (grade Level 2)
• Maths (grade Level 2)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Team working
• Non judgemental
• Follow instructions
• Friendly
• Adaptable
• Dedicated to attend work

Other requirements

Other requirements for this apprenticeship include: You may need to pass a Disclosure and Barring Service (DBS) check. Flexibility to work varied hours, including weekends or evenings if needed.

About this employer

At South Tyneside Council, we are committed to growing our own. Our apprenticeships are designed to provide a clear path for career progression. As you gain experience and complete your apprenticeship, you will have opportunities to take on more responsibilities and advance within the organisation. Many of our apprentices have moved into full-time roles and have continued to grow, taking on leadership positions and contributing to larger projects.

https://southtyneside.gov.uk/ (opens in new tab)

Company benefits

A full list of employee benefits can be accessed here: https://southtyneside.gov.uk/article/1083/Benefits-of-working-for-South-Tyneside-Council.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• This apprenticeship offers an excellent opportunity to build key employment skills and gain hands-on experience that will prepare you for a successful career in hosptality
• You’ll develop practical expertise, professional confidence, and a strong foundation for future roles within this exciting environment. While we hope that apprentices will progress into a permanent position with us, this cannot be guaranteed—but the skills and qualifications you gain will open doors to a wide range of opportunities in the industry

Ask a question

The contact for this apprenticeship is:

South Tyneside Council

Jen Steventon

jen.steventon@southtyneside.gov.uk

01539441218

The reference code for this apprenticeship is VAC1000349548.

Apply now

Closes in 15 days (Thursday 20 November 2025)

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