Apprentice Operations Team Leader Level 3

FLOW SOLUTIONS UK LTD

BRIGHOUSE (HD6 1LL)

Closes in 25 days (Sunday 30 November 2025)

Posted on 4 November 2025

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Summary

This is a fantastic opportunity to gain experience while working towards a Team Leader/Supervisor Level 3 Apprenticeship qualification. You’ll support the operations lead in key areas including hand fulfilment, warehouse duties, and third-party logistics, while learning the skills needed to progress into a future leadership role at Flow Group.

Wage

£14,560 a year

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Training course
Team leader (level 3)
Hours
Full time Monday- Friday (8.00am- 4.00pm)

35 hours a week

Start date

Monday 1 December 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As our apprentice, you’ll play a vital role in the day-to-day running of our warehouse and fulfilment operations. You’ll be expected to get involved in everything from picking and packing orders to helping build and dispatch eye-catching FSDUs (Free Standing Display Units) and understanding the full 3PL (Third-Party Logistics) process.

  • Lead and support a small team of hand fulfilment operatives in tasks such as packing, labelling, collating, and building FSDUs
  • Allocate tasks, monitor performance, and ensure targets and deadlines are met
  • Train and mentor new team members, ensuring compliance with standard operating procedures
  • Perform hand fulfilment duties alongside the team, maintaining high-quality standards
  • Coordinate and communicate effectively with supervisors and other departments to ensure a smooth workflow
  • Pick, pack, and prepare customer and business orders accurately and efficiently
  • Use in-house systems, scanners, and other technology to manage and record stock movements
  • Monitor stock levels, report shortages, and support stock checks and goods-in/out processes
  • Maintain a clean, safe, and organised working environment
  • Identify and support process improvements and efficiency initiatives
  • Learn and understand 3PL operations, FSDU builds, and the importance of timings in a fast-paced fulfilment setting
  • Support the warehouse manager with team one-to-one and performance reviews
  • Complete all apprenticeship requirements in line with the qualification and your role

Where you'll work

UNIT J
ROYD BUSINESS PARK
DYE HOUSE LANE
BRIGHOUSE
HD6 1LL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CALDERDALE COLLEGE

Training course

Team leader (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use resources to implement operational and team plans.
  • Use tools to organise, prioritise and allocate daily and weekly work activities.
  • Able to collate and interpret data and information and create reports.
  • Identify and support the development of the team through informal coaching and continuous professional development.
  • Use information and problem-solving techniques to provide solutions and influence the decision-making process.
  • Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
  • Review work processes to identify opportunities to improve performance and for continuous improvement.
  • Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
  • Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
  • Manage others through change by identifying challenges and the activities to resolve them.
  • Interpret organisational strategy and communicate how this impacts others.
  • Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
  • Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
  • Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
  • Manage and maintain relationships with a diverse workforce and stakeholders.
  • Negotiate with and challenge stakeholders to manage change and reduce conflict.
  • Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
  • Identify future changes in the sector such as technology advances that may impact their organisation.
  • Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
  • Use resources to implement operational and team plans.
  • Use tools to organise, prioritise and allocate daily and weekly work activities.
  • Able to collate and interpret data and information and create reports.
  • Identify and support the development of the team through informal coaching and continuous professional development.
  • Use information and problem-solving techniques to provide solutions and influence the decision-making process.
  • Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
  • Review work processes to identify opportunities to improve performance and for continuous improvement.
  • Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
  • Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
  • Manage others through change by identifying challenges and the activities to resolve them.
  • Interpret organisational strategy and communicate how this impacts others.
  • Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
  • Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
  • Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
  • Manage and maintain relationships with a diverse workforce and stakeholders.
  • Negotiate with and challenge stakeholders to manage change and reduce conflict.
  • Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
  • Identify future changes in the sector such as technology advances that may impact their organisation.
  • Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Team working
  • Physical fitness
  • Enthusiastic

Other requirements

Comfortable working in a physical, hands-on environment.

About this employer

For almost two decades Flow Group has been delivering fulfilment, print and logistics services to customers throughout the UK, consistently making things simpler, quicker, and delivering better value. For many of our clients we’re seen as more than just a supplier, we’re a trusted partner and a vital extension to their day-to-day operations. It’s our people that make the difference. It’s what sets us apart, with every member of the team dedicated to delivering exceptional personal service while ensuring efficiency and cost-effectiveness. For us, it’s all about doing great work for good businesses, because that’s how we Flow!

Company benefits

• Real responsibilities and the opportunity to make a meaningful contribution • On-the-job experience • Career development opportunities • Social events throughout the year • Team building days out • Free onsite parking

After this apprenticeship

  • Career development opportunities to be discussed upon completion of your apprenticeship

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

Madeline Oxby

madeline.oxby@calderdale.ac.uk

The reference code for this apprenticeship is VAC1000349454.

Apply now

Closes in 25 days (Sunday 30 November 2025)

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