Administration Assistant Apprentice
EYE DOCTORS UK LTD
Loughborough (LE11 1TZ)
Closes in 15 days (Friday 14 November 2025 at 11:59pm)
Posted on 28 October 2025
Contents
Summary
Eye Doctors UK Ltd are recruiting an apprentice to join their Loughborough team to provide administration support, whilst working towards a recognised Level 3 Business Administrator qualification. This is an exciting new opportunity with potential to further develop your career upon successful completion of the apprenticeship!
- Wage
-
£20,800 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.30pm.
40 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- General administration duties such as answering the telephone, taking messages, checking and responding to emails
- Diary management
- Photocopying ,filing, tidying, shredding
- Letter writing
- Postal Duties
- Packing and checking off deliveries
- Processing orders
- Assisting with accounts
- General housekeeping
- Social media posting
- App development
Full training will be provided on the job.
Where you'll work
1 Church Gate Mews
Loughborough
LE11 1TZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LOUGHBOROUGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment
- Diarised visits from dedicated Trainer/Assessor
- Attendance to Loughborough College for Functional Skills (if required)
- On-the-job training
- Off-the-job training
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
About this employer
Wholesale Pharmaceutical Company. Offering Medical Eye Clinics, Dermatology Services, Haematology Services, Travel Vaccinations and Health Advice.
https://eyedoctorsukltd.co.uk/ (opens in new tab)
Company benefits
28 days annual leave, staff discount.
After this apprenticeship
- Potential to gain further educational opportunities, i.e funding AAT accounting courses, HNC Business course
Ask a question
The contact for this apprenticeship is:
LOUGHBOROUGH COLLEGE
Lou Coll Apprenticeship Recruitment
apprenticeships@loucoll.ac.uk
The reference code for this apprenticeship is VAC1000348491.
Apply now
Closes in 15 days (Friday 14 November 2025 at 11:59pm)
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