People Support Apprentice
LONDON SOUTH EAST ACADEMIES TRUST
Orpington (BR6 0TE)
Closes in 11 days (Sunday 9 November 2025 at 11:59pm)
Posted on 27 October 2025
Contents
Summary
Are you looking to start your career in Human Resources? We’re offering an exciting opportunity to join our central People Team as a People Apprentice, where you’ll gain hands-on experience across the Employee Relations and Talent teams while completing your Level 3 HR Support Apprenticeship.
- Wage
-
£19,079 a year
- Training course
- HR support (level 3)
- Hours
-
Monday to Thursday, 8:30am to 5pm. Friday, 8:30am to 4:30pm.
37 hours 30 minutes a week
- Start date
-
Tuesday 11 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is a varied and rewarding role where no two days are the same. You’ll gain practical experience across a wide range of HR activities while learning how the People Team supports our colleagues across the Trust.
- Supporting the Employee Relations team with meetings, correspondence and case management.
- Assisting the Talent team with recruitment campaigns, onboarding and induction.
- Maintaining HR systems and accurate employee records.
- Helping to coordinate meetings, events and learning activities.
- Providing a friendly first point of contact for staff queries.
Where you'll work
The Walnuts
Orpington
BR6 0TE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LONDON SOUTH EAST COLLEGES
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Please apply through the link provided - https://careers.lseat.org.uk/vacancies/1066/people-support-apprentice.html
About this employer
London South East Academies Trust’s growing network currently comprises sixteen mainstream, special and alternative provision academies, an outreach service and a music hub, located across Bromley, Bexley, East Sussex, Lambeth and Surrey. Our schools are committed to raising attainment, encouraging aspiration and supporting social mobility for every single pupil, throughout their educational journey and beyond. Our holistic, yet personalised approach, enables children to flourish and achieve their full potential, regardless of their background or learning needs. As a Trust, we provide outstanding support and leadership development opportunities for staff across our schools. We encourage the sharing of best practice, together with high-quality, cost-effective central services to ensure success for all. Our Trust sits within London & South East Education Group, which also includes a multi-campus further and higher education college (London South East Colleges) and a charity (LASER Education Foundation). This unique set-up provides excellent progression pathways for our pupils, as well as extensive development opportunities for staff. Our outstanding teams are dedicated to achieving positive outcomes for all. We know that education has the power to change lives – and by adding further expertise and diversity to our thriving Trust, we can provide even more opportunities for our pupils, our schools and our communities.
After this apprenticeship
To be discussed with employer.
Ask a question
The contact for this apprenticeship is:
LONDON SOUTH EAST COLLEGES
Evelyn Nartey
evelyn.nartey@lsec.ac.uk
02039544152
The reference code for this apprenticeship is VAC1000348465.
Apply now
Closes in 11 days (Sunday 9 November 2025 at 11:59pm)
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