Apprentice IT PMO Officer
City of London Corporation
LONDON (EC2P 2EJ)
Closes in 17 days (Wednesday 12 November 2025)
Posted on 24 October 2025
Contents
Summary
The City of London Corporation are committed to helping you gain all the necessary skills and experience to have a successful career. You will be at the heart of our operations, supporting a central point of contact for all ongoing initiatives and assisting in the management of our IT Division Portfolio.
- Wage
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£25,780 a year
- Training course
- Improvement technician (level 3)
- Hours
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Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.
35 hours a week
- Start date
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Monday 5 January 2026
- Duration
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1 year 8 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties & Responsibilities
The Role: As a PMO Apprentice, you will:
- Assist in organising meetings and ensuring timely submission of documents.
- Review documents related to processes, budgets, dependencies, and pipeline.
- Take minutes, chase actions, and provide updates.
- Learn and shadow PMO processes, systems, and methodologies.
- Contribute to business change and analysis under the guidance of the PMO.
- Support project managers in coordinating project activities.
- Work with project managers to accurately populate our Project 4 the Web online tool.
- Create and manage project dashboards via Power BI.
What We're Looking For:
- A proactive individual looking to kickstart their career in project management.
- Someone who enjoys a broad range of work, sometimes complex and non-routine, in a variety of environments.
- A candidate with a rational and organised approach to work.
- An individual who identifies and negotiates their own development opportunities.
- Excellent communication skills for effective dialogue with colleagues and the ability to work in a team.
- The ability to plan, schedule, and monitor own work within short time windows.
- A problem solver who can address routine or basic problems, escalating more complex issues as appropriate.
Core Behaviours:
- Analysis and Problem-Solving: Solves routine or basic problems (escalating more complex problems as appropriate).
- Business Skills: Understands and uses appropriate methods, tools, and applications to complete a given task.
Where you'll work
City of London
Guildhall
Gresham Street
LONDON
EC2P 2EJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEIR TRAINING LIMITED
Training course
Improvement technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Compliance: Work in accordance with organisational controls and statutory regulations
- Communication: Share improvement progress through appropriate reporting
- Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation
- Change management: Engage through communications. Reinforce – positively and negatively. Effectively coach peers
- Principles and methods: Use a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
- Project selection and Scoping: Identify and scope improvement projects and establish clear measurable objectives
- Problem definition: Develop a problem/opportunity statement supported by validated data
- Voice of the customer: Apply techniques to identify customers, their requirements and translate these to metrics
- Process mapping & analysis: Apply process mapping tools to visualise processes, analyse process performance establishing key insights for performance improvement
- Lean tools: Apply techniques such as identification and removal of 8 wastes, 5S (Sort, Shine, Set, Standardise, Sustain), standard work, kaizen, visual displays and controls, error proofing, preventative maintenance
- Data acquisition for analysis: Develop data collection plan and validated measurement processes to understand performance
- Basic statistics & measures: Establish patterns and trends in data over time using tally, pie, run/trend and pareto charts
- Data analysis-statistical methods: Identify common and special cause variation
- Process capability & performance: Analyse product/process performance using good quality data
- Root cause analysis: Use cause and effect diagrams, technique of 5 whys and graphical analysis to understand and verify root causes
- Identification & prioritisation: Identify and prioritise improvement solutions
- Benchmarking: Recognise the value of sharing best practice
- Sustainability & control: Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business.
Training schedule
You will be supported to achieve the Improvement Technician Level 3 apprenticeship. Theoretical training will be delivered with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Number skills
- Analytical skills
- Logical
- Team working
- Non judgemental
- Patience
About this employer
The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.
http://www.cityoflondon.gov.uk (opens in new tab)
Company benefits
City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.
Ask a question
The contact for this apprenticeship is:
WEIR TRAINING LIMITED
The reference code for this apprenticeship is VAC1000348327.
Apply now
Closes in 17 days (Wednesday 12 November 2025)
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