Business Administrator Apprentice
The Gorse Academies Trust
Leeds (LS27 0PD)
Closes in 16 days (Saturday 15 November 2025 at 11:59pm)
Posted on 24 October 2025
Contents
Summary
Join our Business Administration Apprenticeship to gain practical skills and kickstart your career. Learn administrative tasks, support team projects, and grow professionally. Apply now to become an essential asset in business operations.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Salary £14,566.09, Pro-Rated Actual £12,528.24 If aged 19 or over after 12 months of employment, you will then be paid the National Minimum Wage for your age.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday 8:30am–4:30pm, Friday 8:30am–4:00pm, with a 30-minute unpaid lunch break each day. This would be on a term-time only (TTO) basis.
37 hours a week
- Start date
-
Thursday 1 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Roles & Responsibilities:
- To provide a range of clerical duties including photocopying, sending emails, filing, message-taking, sorting and distributing post etc.
- To respond to routine correspondence and enquiries from students, parents, staff, suppliers etc.
- To deal with all customer contact effectively, and courteously, in line with the Academy’s policies and procedures.
- To familiarise with manual and computerised systems, including inputting data, keeping records, statistics, confidentiality and general filing systems as directed.
- To contribute to setting up office procedures.
- To study towards and complete the NVQ level 2 in Business Administration.
- Any other appropriate duties under the direction of the line manager for the placement, applicable to the grade and qualifications of the post.
Other:
- To work within academy policies and procedures.
- To contribute to the provision of an effective environment for learning.
- To support the promotion of positive relationships with parents and outside agencies.
- To care for their own and other people’s health and safety.
- To be aware of the confidential nature of issues.
- To contribute to the overall ethos, work & aims of the Academy.
- Actively participating in performance management.
- Identify personal training needs and other learning activities as required.
- Develop an understanding of polices & procedures, complying with their contents and raising concerns in a timely manner.
- To recognise own strengths, areas of expertise and use these to advise and support others.
- The post holder may be required to undertake other duties that are commensurate to the post holder’s abilities, position & grade.
- The duties listed above are examples of duties at this level and other duties of a similar level/nature may be undertaken by individuals and are not excluded simply because they are not itemised.
The above is a summary of the main duties and responsibilities of the post. The tasks involved within each responsibility area have not been detailed.
The Academy will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for any employee who develops a disabling condition.
This job description is current at the date shown, but, in consultation with you, may be changed by the Principal to reflect or anticipate changes in the job commensurate with the grade and job title.
Where you'll work
Fountain Street
Morley
Leeds
LS27 0PD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HEART OF ENGLAND TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Non judgemental
Other requirements
We reserve the right to close this advertisement early should we reach a large volume of applications. The start date can also be brought forwards should a suitable candidate be found. A DBS check will be required. Preferred qualities: Special Abilities/Competencies • Basic IT skills with knowledge of a range of different computer packages e.g. Word, Excel, PowerPoint, etc. • Well organised with the ability to work to tight timescales and demonstrate attention to detail. • Good communication and interpersonal skills to effectively deal with a wide range of customers, contractors and other members of staff. • Ability to work individually and as an effective team member. • An understanding of the need to deal with customers sensitively and to keep information confidential. • Ability to take on individual project work and demonstrate initiative. Knowledge: • It is essential that the post holder has good literacy and numeracy skills to undertake a range of tasks, e.g. organisational skills, routine admin tasks, meeting deadlines etc. • It is essential that the post holder has a basic knowledge of equipment, e.g. reprographics, audio typing and/or software package, e.g. Word, Excel. More in-depth knowledge, e.g. specific software packages, will be obtained on the job as necessary.
About this employer
At The Morley Academy we are privileged to work and learn in what is not only an Outstanding and World Class school but one which is also the founding academy of The GORSE Academies Trust. We achieve this through providing all students, but particularly those who have the most challenging and complex backgrounds, with a rigorous and academic education which challenges them, not only academically, but also in terms of their place in society. We believe that this will prepare them for life not only in Britain, but across the world. If you would like to know more about our academy, please visit our website at https://www.morley.leeds.sch.uk/about-us/
After this apprenticeship
It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.
Ask a question
The contact for this apprenticeship is:
HEART OF ENGLAND TRAINING LIMITED
Louisa Barby
Apprenticeshiprecruitment@hoet.co.uk
01788568425
The reference code for this apprenticeship is VAC1000348269.
Apply now
Closes in 16 days (Saturday 15 November 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.