Business Administration Assistant Apprentice J3448
SOUTH WEST APPRENTICESHIP COMPANY LTD
Bristol (BS7 8BF)
Closes in 19 days (Sunday 9 November 2025 at 11:59pm)
Posted on 21 October 2025
Contents
Summary
A brilliant opportunity has opened for a motivated and organised individual to join a friendly and growing team as an Apprentice Admin Assistant. This role is ideal for someone looking to kick start their career in business administration, with hands on experience in a busy sustainability consultancy, making a real world impact.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5.30pm with 1 hour unpaid lunch break
37 hours 30 minutes a week
- Start date
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Monday 17 November 2025
- Duration
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1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Duties
- Providing general admin support across the business
- Helping to manage team inboxes and respond to queries
- Calling residents to book appointments and explain our services clearly and confidently
- Building trust with residents & overcoming objections in a professional manner
- Managing shared calendars and team diaries
- Updating spreadsheets, trackers, and project management tools
- Helping with logistical coordination so teams have what they need to deliver work on time
- Filing and organising project documentation in line with company procedures
- Working closely with delivery teams to ensure information is up to date and accurate
- Providing flexible support to help improve how we work
Where you'll work
72 Gloucester Road
Bishopston
Bristol
BS7 8BF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF BRISTOL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4 to 9 (A* to C))
- Maths (grade 4 to 9 (A* to C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Logical
- Team working
- Initiative
- Patience
- Reliability
About this employer
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.
http://www.theswac.org.uk (opens in new tab)
Company benefits
33 days annual leave (including Bank Holidays) Private Health Care Employee Assistance Programme Contributory pension scheme Time off for good causes Company-wide team-building events Cycle to work scheme
After this apprenticeship
Opportunities for progression post apprenticeship
Ask a question
The contact for this apprenticeship is:
CITY OF BRISTOL COLLEGE
The reference code for this apprenticeship is VAC1000347453.
Apply now
Closes in 19 days (Sunday 9 November 2025 at 11:59pm)
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