Apprentice Junior Estate Agent

PAUL MASON ASSOCIATES LTD

CHELMSFORD (CM3 2DP)

Closes in 15 days (Friday 14 November 2025 at 11:59pm)

Posted on 20 October 2025


Summary

Paul Mason Associates offers a fresh and innovative approach to Estate Agency and property and lettings management. The growing business would like to take on an apprentice within their Residential Sales to become an integral part of the team and grow with the business. You will be dealing with telephone and email enquiries, plus more.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Salary will increase to national minimum wage for age once learner reaches 12 months on programme.

Training course
Junior estate agent (level 2)
Hours
Monday to Friday 9am - 5.30pm (lunch break 1 hour) Saturday 9am - 4.30pm - a day off in the week in lieu of working the Saturday.

37 hours 30 minutes a week

Start date

Monday 24 November 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Accompanied viewings with prospective buyers
  • Dealing with telephone and email enquiries
  • Register vendor and vendee enquiries and booking relevant appointments
  • Following up enquiries
  • Co-ordinating move-ins
  • Deal progression
  • Inspections when required

Due to the nature of the role, i.e. visits to potential viewings and off-site meetings, essential for a full UK driving licence (not provisional) and a vehicle for their own use. Business mileage will be paid. 

Where you'll work

BRUCE HOUSE
17 THE STREET
HATFIELD PEVEREL
CHELMSFORD
CM3 2DP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Training course

Junior estate agent (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
  • To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.  Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
  • To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team.  To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
  • Know how to manage the relationship with the customer.  Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
  • Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
  • Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
  • To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals.  Standard methods of concluding sales; understanding needs.
  • To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research.  To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
  • Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services.  An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
  • Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Training schedule

  • Remote learning via Teams
  • Expected 3 sessions per month to facilitate "off the job" learning, supported with an online learning platform where apprentice expected to record 6 hours per week, minimum of "off the job learning"
  • Junior Estate Agent Level 2 (GCSE)

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Patience
  • Full UK Driving Licence

Other requirements

Advert may close earlier than the closing date if suitable candidate found. Anyone not meeting the criteria for having a licence and vehicle - automatically declined. Applications lacking in depth and achievements listed - automatically declined.

About this employer

Successful and growing Estate and Letting Agents in Chelmsford.

https://www.paulmasonassociates.co.uk/ (opens in new tab)

After this apprenticeship

Previous apprentices have been retained in the company. This will be dependent on progress and performance on programme and in the practical setting - so not always guaranteed. 

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Sophie Chowdhury

schowdhury@crownvt.co.uk

The reference code for this apprenticeship is VAC1000347312.

Apply now

Closes in 15 days (Friday 14 November 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.