Systems, Compliance and Business Support Assistant Apprentice
GUILDMORE LTD
Bromley (BR1 3AA)
Closes in 26 days (Wednesday 19 November 2025 at 11:59pm)
Posted on 20 October 2025
Contents
Summary
We are looking for a motivated and organised individual to join our team as a Systems, Compliance and Business Support Assistant. No two days are the same; you might be helping to prepare reports, updating project information, contacting residents to arrange appointments, or assisting with general administrative tasks.
- Wage
-
£11,778 to £19,047.60, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
To be confirmed during interview stage
30 hours a week
- Start date
-
Monday 24 November 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Full training will be provided, so this role would suit someone who is enthusiastic, eager to learn, and enjoys working as part of a busy and supportive team.
Main Responsibilities:
- Assist with setting up and updating users and projects within our business systems
- Help check information entered the system to make sure it is correct and complete
- Support team members by answering simple system queries or finding the right person to help
- Help prepare and update reports using information from our systems (training provided)
- Make phone calls to residents to arrange appointments for our operational teams
- Record appointment details and notes on our system accurately
- Help prepare and send letters, newsletters, or information packs to residents
- Assist with ordering company workwear, PPE, and ID badges, keeping records up to date
- Assisting our compliance team to keep our digital records and documents organised and compliant with company procedures
- Assisting on carrying out simple checks on documents and certificates to make sure all required information is uploaded
Where you'll work
61 Widmore Road
Bromley
BR1 3AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LONDON SOUTH EAST COLLEGES
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Training will take place at our Head Office
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Guildmore have been involved as a principal contractor for over five years and are proud of our reputation as leaders in the facades and cladding remediation market. With a proven history of success in the challenging London and Southeast market, we are a busy and growing organisation with an enviable pipeline of future work, most of which is repeat business with our valued clients. Our dedicated division excels in; • Recladding projects • Enhancing both residential and commercial structures • Ensuring compliance with evolving regulations and requirements
After this apprenticeship
Permanent employment - depends on the apprentice, the company offers progression opportunities.
Ask a question
The contact for this apprenticeship is:
LONDON SOUTH EAST COLLEGES
Evelyn Nartey
evelyn.nartey@lsec.ac.uk
02039544152
The reference code for this apprenticeship is VAC1000347299.
Apply now
Closes in 26 days (Wednesday 19 November 2025 at 11:59pm)
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