Apprentice HealthCare Assistant

Wirral Hospice St John's

MERSEYSIDE (CH63 6JE)

Closes in 10 days (Sunday 9 November 2025)

Posted on 16 October 2025

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Contents

Summary

We are delighted to be launching our brand-new Healthcare Assistant Apprentice role and are looking for two caring, empathetic people who are committed to making a difference to people's lives.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Healthcare support worker (level 2)
Hours
Shifts to be confirmed

37 hours 30 minutes a week

Start date

Monday 5 January 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

A typical day in the job includes:

  • Assisting and working under supervision with other members of the hospice team
  • Giving personal care to patients, including washing and dressing
  • Supporting patients with their nutritional needs
  • Communicating with patients and families sensitively and professionally
  • Following and updating care plans

Where you'll work

MOUNT RD
BEBINGTON
WIRRAL
MERSEYSIDE
CH63 6JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE CITY OF LIVERPOOL COLLEGE

Training course

Healthcare support worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent.
  • Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing.
  • Recognise and respond to changes in individuals’ health and wellbeing.
  • Perform basic life support.
  • Undertake physiological measurements, selecting and using the correct tools or equipment.
  • Assist the registered practitioner in encouraging individuals to take or use their prescribed medication.
  • Promote access to fluids and nutrition in line with an individual’s care plan.
  • Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care.
  • Contribute to the storage of supplies and equipment.
  • Contribute to the cleaning, disinfecting and disposal of materials and equipment.
  • Support others with appointments, enquiries and referrals.
  • Communicate with individuals using techniques designed to facilitate understanding.
  • Recognise and respond to limitations in an individual’s mental capacity.
  • Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices.
  • Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology.
  • Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality.
  • Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE).
  • Move and handle equipment or other items safely and assist individuals.
  • Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace.
  • Participate in appraisal and supervision to support ongoing personal development.
  • Participate in training and development activities including the Care Certificate Standards.
  • Reflect on own practice.
  • Contribute to improvement activities in the workplace, for example collecting and logging data for audit.
  • Use evidence to make suggestions for improving practice.
  • Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent.
  • Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing.
  • Recognise and respond to changes in individuals’ health and wellbeing.
  • Perform basic life support.
  • Undertake physiological measurements, selecting and using the correct tools or equipment.
  • Assist the registered practitioner in encouraging individuals to take or use their prescribed medication.
  • Promote access to fluids and nutrition in line with an individual’s care plan.
  • Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care.
  • Contribute to the storage of supplies and equipment.
  • Contribute to the cleaning, disinfecting and disposal of materials and equipment.
  • Support others with appointments, enquiries and referrals.
  • Communicate with individuals using techniques designed to facilitate understanding.
  • Recognise and respond to limitations in an individual’s mental capacity.
  • Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices.
  • Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology.
  • Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality.
  • Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE).
  • Move and handle equipment or other items safely and assist individuals.
  • Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace.
  • Participate in appraisal and supervision to support ongoing personal development.
  • Participate in training and development activities including the Care Certificate Standards.
  • Reflect on own practice.
  • Contribute to improvement activities in the workplace, for example collecting and logging data for audit.
  • Use evidence to make suggestions for improving practice.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

A chance to gain a recognised qualification at the end of the apprenticeship - Level 2 Healthcare Support Worker Apprenticeship with a Level 2 Diploma in Care

Requirements

Essential qualifications

GCSE in:

English and Mathematics (grade Grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Non judgemental
  • Patience
  • Kind and compassionate

Other requirements

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. This post is also subject to an appropriate level of Disclosure & Barring Service Certificate. The two posts are Fixed term contracts of employment for the duration of the apprenticeship, upon successful completion of the course and (if required) attainment of your driving licence, your contract of employment will become permanent, which is subject to satisfactory completion of your probationary period.

About this employer

Wirral Hospice St John's provides free care for adult patients with life-limiting illnesses. We also support carers and loved ones; families are at the heart of everything we do. As a relatively small organisation we are committed to developing the skills and interests of our staff to ensure the workforce is motivated and equipped to deliver what is expected of them in a compassionate and competent manner through apprenticeships, formal training and workplace experience.

https://www.wirralhospice.org/ (opens in new tab)

Company benefits

27 days annual leave plus statutory bank holidays. Competitive salary and benefits package. Pension Schemes available. 24-hour Access to Employee. Assistance Programme.

After this apprenticeship

  • The hospice has several different clinical departments including Inpatients, Hospice at Home and Wellbeing allowing the option of progression within the hospice

Ask a question

The contact for this apprenticeship is:

Wirral Hospice St John's

Sophie Neath

hr@wirralhospice.org

0151 334 2778

The reference code for this apprenticeship is VAC1000346861.

Apply now

Closes in 10 days (Sunday 9 November 2025)

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