Business Administration Apprentice

Approach Asset Finance

Southampton (SO31 1ZL)

Closes in 17 days (Friday 14 November 2025 at 11:59pm)

Posted on 16 October 2025

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Summary

Approach Asset Finance, Swanwick, are seeking an enthusiastic and helpful Business & Customer Service apprentice. You’ll be involved in all aspects of office life, from administration to talking to clients. This is a great opportunity to start your career.

• Wage:

  £15,600 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: 09.00am - 4.00pm. Monday – Friday. 1-hour lunch (overtime could be available too).

  35 hours a week

• Start date:

  Monday 17 November 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties are to include:

• Answer queries from new & existing customers over the telephone & via email
• Maintain client databases
• Updating spreadsheets
• Chase customers for required information & documents
• Calculating and sending quotes
• Typing up credit proposals to finance companies
• General office tasks including scanning, printing & sending post
• Ad hoc tasks as required
• You’ll receive full training in order to complete the above duties to the best of your ability

This is more than just a job –it’s a chance to build a career in commercial finance, with full training and a clear progression path supported by a friendly, motivated team.

Where you'll work

Swanwick Marina
Swanwick Shore, Swanwick
Southampton
SO31 1ZL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RM TRAINING (UK) LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administration Level 3 Apprenticeship Standard
• Equal to A Level
• Training schedule to be agreed
• At least 20% of your working hours will be spent training or studying

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative

About this employer

We’re an independent finance brokerage with over 13 years of success, helping businesses across the UK secure the funding they need to grow. Following our move to a brand-new office at Swanwick Marina, we’re looking for our next Apprentice to join our close-knit team.

http://www.approachaf.co.uk (opens in new tab)

Company benefits

What you’ll get: Basic salary with additional earning opportunities. Career progression. Monthly team lunches & regular outings. Supportive, non-corporate working environment. Free parking at our beautiful marina location.

After this apprenticeship

If the apprentice proves to be successful with their duties, the role may be expanded once the apprenticeship is completed.

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

David

david@rmtraining.co.uk

01702 782001

The reference code for this apprenticeship is VAC1000346850.

Apply now

Closes in 17 days (Friday 14 November 2025 at 11:59pm)

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