Apprentice Housing Compliance Officer
Lancaster City Council
Lancaster (LA1 1PJ)
Closes in 11 days (Tuesday 28 October 2025)
Posted on 15 October 2025
Contents
Summary
This is an exciting opportunity to earn a salary while studying for a Level 4 Housing Compliance Officer Apprenticeship (equivalent to a Higher National Certificate). You’ll gain valuable practical experience as a member of our Housing Standards Team, helping to improve housing conditions and protect public health.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Regulatory compliance officer (level 4)
- Hours
-
Monday to Friday, shifts to be confirmed.
37 hours a week
- Start date
-
Saturday 1 November 2025
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Investigating housing complaints and inspecting properties in the private sector
- Supporting enforcement action to improve housing conditions in the private sector
- Engaging with landlords, tenants, and partner agencies;
- Ensuring compliance with HMO regulations and landlord responsibilities
- Preparing for the implementation of the Renters’ Rights Bill
- Learning about housing legislation, health and safety, and property standards
Where you'll work
Town Hall
Dalton Square
Lancaster
LA1 1PJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BABINGTON BUSINESS COLLEGE LIMITED
Training course
Regulatory compliance officer (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Plan and deliver compliance support services in line with business expectation
- Carry out activities in line with their organisations regulatory outcomes - ensuring business prosperity and consumer/environmental protection
- Work within the organisations policies and procedures and the law
- Assess regulatory risks and use risk assessment to guide their activities and target resources
- Gather, analyse, use and share data to inform risk assessment
- Engage constructively with business and tailor their approach to businesses that they interact with
- Take account of the provisions of statutory Codes in order to engage effectively with businesses
- Plan their compliance support activities so as to deliver their responsibilities efficiently
- Work as part of a team building and maintaining good working relationships with both business and regulator stakeholders
- Make appropriate intervention choices to have the greatest impact on supporting compliance
- Take a proportionate approach to intervention choice
- Work effectively with other organisations
- Prepare appropriately for checks on compliance
- Conduct interventions in a proportionate manner
- Be responsive to the circumstances encountered
- Make informed assessments of compliance and risk
- Follow-up on checks on compliance in an appropriate manner
- Promote the importance of compliance, and their organisations role in supporting compliance
- Provide information and guidance that is needed by businesses and/or those they regulate
- Provide the tailored advice that is needed by businesses where appropriate
- Communicate effectively with businesses that have failed to comply
- Work with partner organisations to support proportionate, risk based responses to non- compliance
- Conduct thorough investigations of non-compliance and allegations of non-compliance
- Take actions to deal with non- compliance using a wide range of interventions including advice and guidance, formal letters and notices. Where necessary impose sanctions
- Provide appropriate support for those adversely affected by non-compliance
- Having sound judgement. This includes making decisions about the relevance, quality and accuracy of the information available and using and sharing it appropriately
- Monitor and report on their activities and performance
- Evaluate their activities in relation to their regulatory objectives and their organisations strategic priorities
- Use IT systems to manage, share and store information in accordance with data protection requirements where appropriate
- Use digital technologies to communicate with and support partner organisations and regulated entities
- Use digital competencies to support the regulation of online markets
Training schedule
- Programme Launch 10th Dec 25 - online
- LMB 14 Jan 26 - online
- Workshop 1 9th Jan 26 - face to face in Preston (tbc)
- Workshop 2 4th March 26 - online
- Workshop 3 6th May 26 - face to face in Burnley (tbc)
- Workshop 4 9th July 26 - online
- Workshop 5 10th Sept 26 - face to face in Lancaster (tbc)
- Workshop 6 8th Oct 26 - face to face in Westmorland (tbc)
- Workshop 7 10th Dec 26 - online
- Workshop 8 17th Feb 27 - face to face in Preston (tbc)
- Workshop 9 23rd Feb 27 - online
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9 (or equivalent))
- Mathematics (grade 4-9 (or equivalent))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
Other requirements
Where necessary, work outside normal office hours. Ability to travel to locations as the training will require you to travel to various sites throughout Lancashire and travel around the District for inspections and visits. This will include visiting a range of buildings and properties such as accessing loft spaces and uneven ground.
About this employer
Lancaster is a great place to work, as well as being part of something special you will also benefit from: Generous annual leave allowance Local Government Pension Scheme A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail. Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change. We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community. At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all. We are a disability confident committed employer.
Company benefits
A structured apprenticeship programme with on-the-job training. Support from experienced officers and a dedicated mentor. Opportunities for career development in a friendly and inclusive environment.
After this apprenticeship
Career in Public Health.
Ask a question
The contact for this apprenticeship is:
Lancaster City Council
Laura Drury
ldrury@lancaster.gov.uk
The reference code for this apprenticeship is VAC1000346650.
Apply now
Closes in 11 days (Tuesday 28 October 2025)
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