Pensions Administration Apprentice (36295)
BROADSTONE CORPORATE BENEFITS LIMITED
Bristol (BS1 5UU)
Closes in 14 days (Friday 31 October 2025)
Posted on 15 October 2025
Contents
Summary
The Pensions Administration Apprentice will be providing pension administration services to clients in line with established procedures and control frameworks, while undertaking a structure learning programme in a friendly and supportive environment.
- Wage
-
£24,000 a year
- Training course
- Pensions administrator (level 3)
- Hours
-
Monday to Friday 9am-5pm
37 hours 30 minutes a week
- Start date
-
Monday 10 November 2025
- Duration
-
1 year 6 months
- Positions available
-
4
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Are you ready to start a meaningful career? Broadstone have an opportunity to join their multi award-winning business.
• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
• Collating periodical client information/reports
• Contributing to scheme event activities or projects
• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
What we are looking for:
• Educated to A Level or equivalent
• Ability to demonstrate strong numeracy skills
• Commitment to completing apprenticeship qualification
• The successful candidate must, by the start of the employment, have permission to work in the UK
We offer:
• Competitive salary
• 25 days holiday plus bank holidays (with option of buying more)
• Generous pension scheme
• Fully supported study program
• Health cash plan (Level 1)
• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
• Social events
• Volunteering opportunities
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
Where you'll work
Broadstone House 23-25
St. Georges Road
Bristol
BS1 5UU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE GROWTH COMPANY LIMITED
Training course
Pensions administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
- Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
- Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
- Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
- Plan, manage and prioritise own workload effectively.
- Identify pension problems, identify the appropriate course of action and suggest or support solutions.
- Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
- Use digital systems and applications safely and securely, in accordance with data security policies.
- Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
- Maintain robust and accurate schedules, records and systems of pension administrative activities.
- Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
- Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
- Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
- Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
- Plan, manage and prioritise own workload effectively.
- Identify pension problems, identify the appropriate course of action and suggest or support solutions.
- Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
- Use digital systems and applications safely and securely, in accordance with data security policies.
- Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
- Maintain robust and accurate schedules, records and systems of pension administrative activities.
Training schedule
Level 3 Pensions Advisor apprenticeship standard
Requirements
Essential qualifications
GCSE in:
- English (grade 5 or above)
- Maths (grade 5 or above)
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Number skills
- Analytical skills
- Logical
- Team working
- Able to work independently
- Willing to learn
- Hardworking
- Able to prioritise
About this employer
Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year. We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role. Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector. Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
After this apprenticeship
Possible progression within the company and progression onto the next level apprenticeship.
Ask a question
The contact for this apprenticeship is:
THE GROWTH COMPANY LIMITED
The reference code for this apprenticeship is VAC1000346576.
Apply now
Closes in 14 days (Friday 31 October 2025)
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