Apprentice Business Administration Level 3

East Sussex County Council

East Sussex (BN7 1UE)

Closes in 13 days (Sunday 2 November 2025)

Posted on 14 October 2025

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Summary

Are you a bright and ambitious individual looking to kickstart your career in business administration? We have a great opportunity in our Adult Social Care and Health Department, working directly with the Resilience Manager.

• Wage:

  £14,567 a year

  Check minimum wage rates (opens in new tab)

  £14,567 - £23,557 per annum (dependent on age)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm.

  37 hours a week

• Start date:

  Friday 19 December 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking for an Apprentice to learn the skills needed to support and be part of our busy team.

Your role will be primarily to support the management of our departmental Lone Worker Device system.

This role will be varied, with some in-person work in County Hall, Lewes and the option for some hybrid working.

You will be supported with your professional development and training to achieve a Level 3 qualification.

We are looking for candidates who: 

• Have a minimum of 5 GCSEs
• Are detail orientated 
• Have a basic knowledge of Microsoft Office
• Are committed to begin a career in business administration 

Where you'll work

County Hall
St Annes Cresent
Lewes
East Sussex
BN7 1UE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST SUSSEX COUNTY COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training provided:

Level 3 Business Administrator Apprenticeship Standard

In these varied roles you will be trained on site as there is no college requirement for this apprenticeship.

You will have a mentor and Apprenticeship Coach to support you through your work and studies.

This is a great opportunity to work and learn in a fully supported environment. 

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working

Other requirements

Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will be taking place in week commencing 17 November 2025.

About this employer

East Sussex County Council is the largest employer in the county, with over 9,000 employees. ESCC offers good career progression and training opportunities in a variety of interesting and diverse roles.

https://www.eastsussex.gov.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• We will make sure you get all the training and support you need to succeed
• We will offer a supportive environment for you to learn and work in
• We will offer great support, a fantastic work/life balance with flexibility and brilliant staff benefits. Whilst working you will study and complete a Business and Administration Level 3 qualification
• Once you qualify you will have highly transferable knowledge and skills

Ask a question

The contact for this apprenticeship is:

East Sussex County Council

Lauren Eagle, Resilience Manager for Adult Social Care

lauren.eagle@eastsussex.gov.uk

The reference code for this apprenticeship is VAC1000346473.

Apply now

Closes in 13 days (Sunday 2 November 2025)

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