Business Administration Apprentice

ECatering

Seaham (SR7 9DR)

Closes in 13 days (Monday 27 October 2025 at 11:59pm)

Posted on 14 October 2025

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Summary

We are looking for a motivated Business Administrator Apprentice to join our team, supporting our operations through data management, analysis, & day-to-day administration. As a Business Administrator, you'll play a pivotal role in streamlining processes, optimising performance, & supporting strategic decision-making through data-driven insights.

• Wage:

  £17,000 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, between 8am - 4.30pm.

  40 hours a week

• Start date:

  Monday 10 November 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This dynamic role combines data-driven insight with operational excellence. As a Business Administrator, you'll gain hands-on experience managing and analysing business data across key platforms such as Shopify (eCommerce), Acumatica (ERP), and Canary7 (Warehouse Management System). You'll play a crucial role in tracking performance metrics, providing data to support in strategic decision-making, and uncovering opportunities for growth. In addition to your analytical contributions, you'll provide administrative support to ensure the smooth running of daily operations.

Responsibilities

📊 Data Management & Analysis

• Carry out accurate data entry and updates across platforms including Shopify (eCommerce), Acumatica (ERP), and Canary7 (Warehouse Management System).
• Collect and compile business data from internal systems to produce regular reports on sales, stock levels, fulfilment performance, and customer behaviour.
• Use Excel tools such as filters, pivot tables, formulas, and charts to analyse and present data effectively.
• Support data cleansing activities to maintain accuracy and consistency across business systems.

📈 Insights & Reporting

• Identify and present actionable insights and trends, such as product performance, seasonal patterns, and customer buying behaviours.
• Provide tailored reports to internal stakeholders—including sales, operations, and finance teams—to support informed decision-making.
• Assist in creating dashboards and visual reports for management to monitor key performance indicators (KPIs).
• Contribute to business improvements through data-led recommendations that enhance efficiency and growth.

🗂️ Administrative Support

• Support the wider team with general administrative duties, including filing, updating documentation, and handling internal data requests.
• Ensure smooth day-to-day operations by maintaining organised records and assisting with cross-functional coordination.

What You’ll Learn

Through the Business Administration Apprenticeship, you’ll develop skills to:

📁 Data Handling & Security

• Collect, clean, and manage business data securely across various platforms.
• Understand the full data lifecycle—from collection and storage to cleansing, analysis, reporting, and presentation.

📊 Data Analysis & Reporting

• Analyse datasets using Excel and other tools, applying statistical techniques to extract meaningful insights.
• Spot trends and patterns that inform business decisions and highlight opportunities for growth.
• Build confidence in creating reports, dashboards, and presentations tailored to different audiences.

🧠 Communication & Business Intelligence

• Communicate insights clearly to both technical and non-technical stakeholders.
• Apply business analysis skills using real-world company data to support operational and strategic goals.
• Explore AI and automation tools to enhance efficiency and streamline workflows.

🏢 Commercial Awareness

Develop a broad understanding of different areas of business, including sales, operations, finance, and customer engagement

Where you'll work

Unit 7, Jade Business Park
Spring Road, Murton
Seaham
SR7 9DR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST DURHAM COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The successful candidate will work towards a level 3 Business Administration Apprenticeship. This will be all work-based 5 days per week, with a tutor from college visiting once a month.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or C and above)
• Maths (grade 4 or C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Analytical skills
• Team working
• Initiative

Other requirements

Please be aware this location is not easily accessible by public transport. Please plan your travel route before applying.

About this employer

ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.

https://www.ecatering.co.uk/ (opens in new tab)

Company benefits

Full training and support from eCatering and East Durham College. • Gain a nationally recognised Level 3 qualification. • Opportunity to learn industry systems. • Develop practical, transferable business and data skills. • Pension Scheme.

After this apprenticeship

Possibility of permanent employment and going on to complete further qualifications.

Ask a question

The contact for this apprenticeship is:

EAST DURHAM COLLEGE

Emma Norbury

emma.norbury@eastdurham.ac.uk

01915185587

The reference code for this apprenticeship is VAC1000346283.

Apply now

Closes in 13 days (Monday 27 October 2025 at 11:59pm)

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