Sales Administrator Apprentice
CLARENDON SPECIALTY FASTENERS LIMITED
Leicester (LE9 9FL)
Closes in 17 days (Friday 31 October 2025 at 11:59pm)
Posted on 13 October 2025
Contents
Summary
As a Sales Apprentice at Clarendon Specialty Fasteners, you’ll play a key role in supporting our sales team and ensuring a smooth experience for our customers. You will be the first point of contact for your customers’ enquiries, whether over the phone or via email, providing clear, friendly, and professional support
- Wage
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£14,722.50 a year
Check minimum wage rates (opens in new tab)
£7.55 for first 6 months, increasing to £8.50 per hour after 6 months. Real Living Wage on completion of apprenticeship (currently £12.60 per hour)
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 8.30am - 5.00pm with 1 hour lunch break.
37 hours 30 minutes a week
- Start date
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Saturday 1 November 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working towards a Business Administration Level 3 qualification, your day to day duties will include:
- Processing of sales orders
- Pricing, sourcing and loading of quotations
- Management of sales data – date management, quote follow up and closure
- Direct communication with customers through various mediums (phone, in-person, email and teams)
- Management of voicemail inbox
Key Skills & Attributes:
- Attention to detail - accurate and thorough when handling orders, quotations, and data
- Organisational Skills - able to manage multiple tasks and priorities effectively in a fast-paced environment
- Communication – clear, professional and approachable when dealing with customers and colleagues, both over the phone and in writing
- Problem-solving - proactive in resolving issues and finding solutions quickly and effectively
- Team Player - supportive, collaborative and happy to pitch in where needed to keep things running smoothly
- IT Proficiency - confident using Microsoft Office (especially Excel, Word and Outlook) and comfortable learning new systems
- Language - fluent in English written and speaking required
- Numerical Skills - Confident working with numbers, including calculating margins, checking order values, and managing sales data with accuracy
Where you'll work
Newtown Grange Business Park
Newtown Unthank
Leicester
LE9 9FL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY BUSINESS COLLEGE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
More training information
- DBC Training are a multi award-winning employment and skills training provider
- We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
https://dbc-training.co.uk/
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Number skills
- Team working
Other requirements
We welcome and encourage applications from all candidates and are happy to discuss any adjustments you may need at any stage of the recruitment process. Please contact us to let us know how we can support you.
About this employer
At Clarendon Specialty Fasteners, we don’t just supply fasteners, we enable innovation. As a leading value-add distributor of specialty fastener solutions, we serve industries that shape the future, including Aerospace, Space, Motorsport, Defence, & Industrial Markets. Why Join Us? • 🚀 Impactful Work: Make a visible impact in a high-performance team. • 🤝 Collaborative Culture: Work with passionate experts in a supportive, agile environment. • 📈 Career Growth: Access technical training, mentorship, and clear development paths. • 💡 Innovation-Driven: Be part of a company that values creativity and continuous improvement. • 🌍 Shared Success: We win together, across teams, locations, and challenges. Our Values: Agility. Collaboration. Empathy.
https://www.clarendonsf.com/ (opens in new tab)
Company benefits
Yearly Bonus Scheme, Pension, Free Parking, Regular Social & Sporting Events, Access to digital health and wellbeing support, Regular lunches and treats for hitting targets, Branded clothing, Free drinks & fruit, Games room for breaks and downtime.
After this apprenticeship
- Progression to Sales Coordinator
Ask a question
The contact for this apprenticeship is:
DERBY BUSINESS COLLEGE LIMITED
Catherine
cat@dbc-training.co.uk
The reference code for this apprenticeship is VAC1000346178.
Apply now
Closes in 17 days (Friday 31 October 2025 at 11:59pm)
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