Business Administration Apprentice
BCAL LTD
NORTHAMPTONSHIRE (NN8 4HJ)
Closes on Tuesday 2 December 2025
Posted on 2 October 2025
Contents
Summary
A fantastic opportunity to work for a well-established civil and structural engineering consultancy based in Wellingborough, as part of your role you will be providing general administrative support to the team, including answering phone calls and responding to emails , assisting in organising events, an exciting and varied role.
- Wage
-
£17,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am - 5.00pm, half an hour lunch break. Working from home every day apart from Tuesdays where you are required to attend the office.
40 hours a week
- Start date
-
Tuesday 16 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative support to the team, including answering phone calls and responding to emails
- Keeping accurate and up to date records and files
- Support with data entry and document management
- Reception duties when required
- Assist in organising events, training sessions, or staff activities
- Handle incoming and outgoing post and deliveries
- Learn to use office systems, including spreadsheets, word processing, and internal software
- Support the finance team with accounts administration
Personal Specification:
- Enthusiastic, willing to learn, and proactive
- A positive attitude and a professional approach
- Good communication skills (written and verbal)
- Attention to detail and organisational skills
- Ability to work well as part of a team and follow instructions
- Basic IT skills, including familiarity with Microsoft Office (Word, Excel, Outlook)
- 4/C+ in Maths and English GCSEs
Where you'll work
ORIENT HOUSE
CHURCH WAY
WELLINGBOROUGH
NORTHAMPTONSHIRE
NN8 4HJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STARTING OFF LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business administration apprenticeship
- Remote training delivery
- Onefile
- VLE
- 6 hours of dedicated training time every week
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
A well-established civil and structural engineering consultancy based in Wellingborough, providing design and advisory services across the UK since 1983. The company delivers innovative and cost-effective solutions in areas such as structural and civil engineering design, highways and drainage, project management, and BIM (Building Information Modelling). Working with clients across commercial, residential, education, and public sectors, they are known for their collaborative approach, technical expertise, and commitment to high-quality, sustainable engineering. Due to business growth, they are seeking to employ a motivated, proactive and approachable candidate within their close-knit team. Your role will involve supporting the running of the office and finance department, learning a wide range of administrative skills, whilst working towards a Level 3 qualification in Business Administration.
Company benefits
Pension Scheme, 25 days annual leave + bank holidays, Health Care Scheme, Life Insurance scheme paying 75% of salary.
After this apprenticeship
Possible full time permanent position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Sophie Charalambous
sophie.charalambous@startingoff.co.uk
The reference code for this apprenticeship is VAC1000344782.
Apply now
Closes on Tuesday 2 December 2025
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