Lifestyle Co-ordinator Apprentice - Adult Social Care Worker
THE OAKLEA TRUST
Durham (DH6 1JB)
Closes in 15 days (Friday 17 October 2025 at 11:59pm)
Posted on 1 October 2025
Contents
Summary
As a Lifestyle Co-ordinator, you will be responsible for supporting people to achieve their goals, based within the home or local community. Activities of support vary from daily living skills, personal care, travel, medication administration, teaching and maintaining of independent life skills.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Adult care worker (level 2)
- Hours
-
Initially the role will be working Monday - Friday, 9.00am - 5.00pm, but as the role progresses you will work shifts. Working hours will vary depending on the customer’s needs and availability of the employee.
35 hours a week
- Start date
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Monday 27 October 2025
- Duration
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1 year
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
To assist customers with activities of daily living as per an initial assessment and ‘MyLife My Choices’ support plan completed by the Team Manager and agreed with the customer. Principle duties may include but are not limited to the following:
Duties are varied and personalised to the customer’s needs such as:
- To general housekeeping e.g. cooking, shopping, domestic duties etc, and helping customers to maintain all aspects of their domestic lives
- To providing help with all aspects of personal care
- To assisting customers in the administration of medication if required
- To facilitate socialisation and participation in community activities e.g. visiting family/friends, walks, cinema/theatre, meals out, going for a drive (where required), reading etc.
- To monitoring and recording of achievement of goals and outcomes on customer support notes
- To liaise with customers, families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each customer
- To support customers when raising issues or complaints
- To signpost customers to relevant agencies/organisations
- To empathise and actively listen in a sensitive manner accessing appropriate additional support where necessary
- To support customers to access appropriate health care provision enabling them to make an informed choice regarding any prescribed treatment, seeking advice where necessary
- To create opportunities for customers to develop, establish and maintain personal relationships and social networks, which encourage greater participation and integration in their chosen communities
- To mentor colleagues
- To carry out duties in line with the customer support plan and your job description
The employee would be expected to:
- To preserve independence and dignity of the customer
- To manage personal care with both dignity and respect
- To report any changes/issues concerning the customer to their Team Manager
- To be proactive in observing changes in a customer’s condition; take action to report and rectify faults
- To read and abide by the support plan set out in the customer’s support plan and risk assessment
- To support the completion of administrative tasks such as record keeping in relation to customer’s daily support notes, ‘My Life My Choices’ and activity risk assessments
- To undertake sleep-in duties, which may form part of their core duties
- To support and understand each individual customer’s needs; valuing colleagues
- To report back any areas of risk, not previously identified, to the Team Manager
- To maintain confidentiality and committing not to divulge information to third parties unless consent to share information has been given in writing and agreed
- To work in accordance with your job description/contract of employment and any policies/procedures and guidelines of The Oaklea Trust and the Care Quality Commission
- To promote equality and diversity
- To work in accordance with the Health & Safety Act 1974
- To provide safe, effective high-quality care and report any concerns as per Safeguarding procedures
- To contribute to the overall development of the Oaklea team and promote a positive image of the customers and The Oaklea Trust.
- To participate in e-learning/training courses/seminars held internally and by outside agencies
This job description is not intended to be a comprehensive list of
duties, but a reflection of the present requirements of the role. The actual job content will be subject to periodic review on discussion with the post holder.
Where you'll work
17 Beech Road
Sherburn Village
Durham
DH6 1JB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST DURHAM COLLEGE
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support individuals they are working with according to their personal care/support plan
- Ask for help from an appropriate person when not confident or skilled in any aspect of their role
- Provide individuals with information to enable them to have a choice about the way they are supported
- Encourage individuals to participate in the way their care and support is delivered
- Ensure the individual knows what they are agreeing to regarding the way in which they are supported
- Contribute to the on-going development of care/support plans for the individual they support
- Support individuals with cognitive, physical or sensory impairments
- Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
- Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
- Demonstrate empathy (understanding and compassion) for individuals they support
- Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
- Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
- Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
- Identify and take steps to reduce environmental barriers to communication
- Demonstrate they can check for understanding
- Write clearly and concisely in records and reports
- Keep information safe and confidential according to agreed ways of working
- Recognise potential signs of different forms of abuse
- Respond to concerns of abuse according to agreed ways of working
- Recognise, report and challenge unsafe practices
- Promote the health and wellbeing of the individual they support
- Move people and objects safely
- Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
- Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
- Demonstrate how to keep people, buildings and themselves safe and secure
- Carry out fire safety procedures when required
- Use risk assessments to support individuals safely
- Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
- Monitor and report changes in health and wellbeing for individuals they support
- Reflect on your own work practices
- Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
- Demonstrate their contribution to their development plan
- Demonstrate ability to work in partnership with others to support the individual
- Identify sources of support when conflicts arise with other people or organisations
- Demonstrate they can work within safe, clear professional boundaries
- Show they can access and apply additional skills required to perform the specific job role competently
Training schedule
- Level 2 Adult Care Worker Apprenticeship Standard
- Diploma in Care level 2
- Maths and English Functional Skills if required - if not required, maths and English upskill will still be provided but you do not need to sit an exam
- Preparation for End Point Assessment
- Delivery method and location to be confirmed
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 or C and above)
- Maths (grade 4 or C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
The successful candidate will be expected to provide a satisfactory Enhanced DBS check and references.
About this employer
We are a charity based in Cumbria, Lancashire, County Durham & Northumberland. We support disabled, disadvantaged and vulnerable children and adults.
After this apprenticeship
The successful candidate will have the opportunity to continue their learning by progressing to the next level qualification and permanent employment.
Ask a question
The contact for this apprenticeship is:
EAST DURHAM COLLEGE
Emma Louise Norbury
emma.norbury@eastdurham.ac.uk
0191 5185587
The reference code for this apprenticeship is VAC1000344501.
Apply now
Closes in 15 days (Friday 17 October 2025 at 11:59pm)
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