Business Administrator Apprentice (£19,000 per annum)
PENINSULA BUSINESS SERVICES LIMITED
Manchester (M4 4FB)
Closes in 30 days (Friday 31 October 2025)
Posted on 30 September 2025
Contents
Summary
This is an amazing opportunity for a Business Administrator Apprentice to play a vital role in the day-to-day operations of the Face2Face department. Working closely with management and senior management, you will deal with all aspects of Department administration, helping to grow and modernise the service further.
- Wage
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£19,000 a year
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, from 9:00am to 5:30pm.
37 hours 30 minutes a week
- Start date
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Monday 10 November 2025
- Duration
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1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
To support the smooth running and operation of the Face2Face Department. To learn the foundations of the Department and the wider Group, in order to then progress within it (previous success stories in this regard).
Main Duties:
- Assisting the Director, Head of Operations and other Managers in the Department with day to day tasks and administration
- Data entry (Microsoft Excel spreadsheets)
- Processing and allocating cases to the Documentation Advisors
- Diary Planning
- Supporting in the billing and invoicing of our clients for the work undertaken
Company Benefits:
- 25 days’ annual leave, plus Bank Holidays, which increases further the longer you stay with the business
- Your birthday off each year
- Profit share scheme – everybody shares in the profits if we achieve or exceed our financial targets!
- Access to 24/7 EAP and app-based support services
- Working for the market leader
- Fantastic progression opportunities
- A collaborative environment, working in the heart of Manchester
Where you'll work
The Peninsula
Victoria Place
Manchester
M4 4FB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator apprenticeship standard.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
Other requirements
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.
About this employer
Peninsula is the market leader in the provision of both Employment Law / HR support + Health & Safety to small businesses across the UK. Everything they do is shaped by the Group’s values – "We Care; We Take Action; We Innovate; We Inform; We Do The Right Thing." Within Face2Face they support their clients with workplace meetings such as grievances and disciplinaries, taking care of the process from start to finish. They have grown consistently and quickly throughout their existence, now totalling 100 people across both Sales and Operations. They are fast-paced yet supportive; hard working yet friendly.
After this apprenticeship
At Peninsula, we have multiple career pathways, and their commitment to career development is evidenced by the number of Directors and Associate Directors who have progressed through the ranks. These include operational roles as well as more specialised roles (with training and development support provided, whichever pathway you choose).
One of their previous Apprentices is now a Team Leader, playing a crucial role in the continued development of the Paralegal Team.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC1000344460.
Apply now
Closes in 30 days (Friday 31 October 2025)
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