Business Administration Apprentice

CHAPEL PROPERTIES (WOODBRIDGE) LTD

Woodbridge (IP12 1BN)

Closes in 18 days (Monday 20 October 2025 at 11:59pm)

Posted on 2 October 2025


Summary

Are you looking to start your career in a supportive environment where you’ll be valued, encouraged, and given the opportunity to grow? We’re now looking for an Office Apprentice to join us in our head office. This is a fantastic opportunity to learn, develop, and become an important part of a business that believes in opportunity and growth.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
8am - 5pm (with 1 hour lunch 12-1pm)

40 hours a week

Start date

Monday 27 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering and directing calls with a friendly, professional manner.
  • Greeting visitors and ensuring everyone feels welcome.
  • Supporting with general office administration tasks.
  • Assisting colleagues across different departments.
  • Learning and developing key skills that will set you up for progression within the company.

Where you'll work

Unit 1
Quayside
Woodbridge
IP12 1BN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SUFFOLK NEW COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Standard
  • English and Maths (if required) Level 2

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C or equivalent)
  • Maths (grade 4/C or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Positive attitude
  • Punctual
  • Reliable
  • Flexible

Other requirements

Own travel is essential. Being located close to the Woodbridge area is desirable.

About this employer

We are a welcoming, family-run company culture where you’ll feel valued. We’re a family-run company built on respect, high standards, and a warm, friendly team spirit. At Chapel Properties, we offer a comprehensive range of construction services, backed by years of experience and a genuine passion for what we do. Whether it’s a small renovation or a luxury new build, we approach every project with the same dedication to quality, communication, and craftsmanship. We operate through three specialist divisions, each designed to deliver excellence across different areas of construction: Project Team - From initial consultation to final handover, this team brings deep industry expertise and meticulous attention to detail, ensuring every project is delivered to the highest standards. Small Works Team - This division is ideal for clients looking to refresh or improve their existing spaces with the same level of care and professionalism as our larger projects. Plumbing & Heating Division - Boiler and Heat Pump installations, annual servicing and emergency repairs.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • A genuine opportunity for progression – many of our team members have built long-term careers with us.
  • The chance to be part of a company with a reputation for quality, respect, and high standards.

Ask a question

The contact for this apprenticeship is:

SUFFOLK NEW COLLEGE

Natasha Stead

apprenticeshipapplication@suffolk.ac.uk

01473 382600

The reference code for this apprenticeship is VAC1000344454.

Apply now

Closes in 18 days (Monday 20 October 2025 at 11:59pm)

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