Business Administration Apprentice
University of London
London (WC1E 7HU)
Closes in 7 days (Friday 10 October 2025)
Posted on 30 September 2025
Contents
Summary
University of London is inviting applications for a Estates & Property Administrator Apprentice. This apprenticeship offers a unique opportunity to work within a dynamic Estates and Property Services department which services the entire Universities Academic and Residential Portfolio.
- Wage
-
£28,505 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, between 9.00am - 5.00pm.
37 hours a week
- Start date
-
Friday 28 November 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Undertaking general administration duties that will focus on:
- Taking responsibility for initiating and completing tasks, and to manage priorities and time to successfully meet deadlines
- Preparing agendas and taking minutes of meetings when required
- Supporting on financial administration, including raising purchase requisitions and maintaining purchase order records
- Process and respond to enquiries, providing specialist and general advice on services under the supervision of an experienced mentor within the Estates and Property Department
- Data input into Management Information Systems for example Computer Aided Facilities Management, Environmental Management system and other Estates online portals
- Assisting with the preparation of Estates and Property Services reports and statistical data
- Assist with updates and improvements to the department’s intranet pages
- Assist with organising and arranging Estates and Property Services events and functions, including logistical support and coordination of resources
- Contribute to the development and improvement of the departments administrative systems and processes, making suggestions for improvements
- Assist in the collection of evaluation data for projects to seek insights into what has worked well and what needs improving
- Using tools to scope, plan, monitor and report to successfully support the delivery of projects
- Undertake other such duties of a similar nature which fall within the scope of the role, and which may be required from time to time
- Supporting with travel arrangements where appropriate
Actively follow and promote the University of London policies, including the University's Dignity at Work and Equal Opportunities Policy and actively promote these where possible - Maintain an awareness and observation of fire and health and safety regulations
- Any other duties consistent with both the grade and scope of the post
- Any other duties reasonably required of the postholder by the reporting manager
Where you'll work
Room 248 Senate House South Block Malet Street
London
WC1E 7HU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LDN APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
To meet the requirements of the Level 3 Business Administration apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9 or A*-C)
- Maths (grade 4-9 or A*-C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, their community and impact are global. They are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange. They are also a federation of 17 world class higher education institutions, with collaboration at the heart of their ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines. Their passion for increasing access to education and mobilising the collective power and expertise of the federation is central to their ability to transform lives around the world and address the global challenges of the future. Their clients consist of the world’s largest and most successful technology providers such as Amazon, Cisco, Airbus, and Dropbox to name a few!
After this apprenticeship
- Full-time employment upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
LDN APPRENTICESHIPS LTD
The reference code for this apprenticeship is VAC1000344375.
Apply now
Closes in 7 days (Friday 10 October 2025)
Sign in with your GOV.UK One Login to apply.
After signing in, you’ll apply for this apprenticeship on the company's website.