HR support level 3 Apprenticeship
GREEN LANE MASJID AND COMMUNITY CENTRE
BIRMINGHAM (B9 5DB)
Closes in 29 days (Wednesday 29 October 2025 at 11:59pm)
Posted on 29 September 2025
Contents
Summary
Are you looking to start a career in HR? We have a fantastic opportunity working with one of our clients as an apprentice at our client’s office in Birmingham. This is an ideal opportunity for someone looking to begin their career in HR. This is an apprenticeship role with great progression opportunities.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- HR support (level 3)
- Hours
-
WORKING HOURS: Full-time, 37.5 hours per week, exact working days and hours TBC
REPORTS TO: HR Manager
SALARY: £15,704
LOCATION: Birmingham B9
37 hours 30 minutes a week
- Start date
-
Thursday 30 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Recruitment and onboarding:
- Upload job descriptions and specifications to the company website
- Liaise with the graphic designer to create vacancy graphics
- Assist in arranging interviews and send out candidate communications (invitations, rejections)
- Obtain relevant pre-employment checks for staff, contractors, and volunteers (e.g. references, right to work)
- Assist in the processing and monitoring of DBS applications
- Book HR inductions and people manager inductions
- Track new starter probation periods and reviews
Payroll and HR administration:
- Assist the preparation of the monthly payroll schedule
- Support with maintaining key payroll documentation including MATB1 forms, sick notes, starter forms, contracts, and leaver forms
- Assist with responses to basic HR queries and signpost appropriately
- Assist with issuing of standard HR letters and correspondence
Employee records and compliance:
- Assist with maintaining staff and volunteer files in line with data protection requirements
- Assist with updating the volunteer database, ensuring accurate records of onboarding
- Upload HR documents (policies, flowcharts, and internal guidance) to the intranet
Learning and development:
- Assist in the co-ordination and allocation of appropriate training to staff and volunteers as required
- Support the coordination of internal training and development sessions
General HR support:
- Manage the HR inbox, responding to or escalating queries to HR Manager as needed
- Provide ad hoc administrative support to HR team members on various projects and priorities
Where you'll work
20 GREEN LANE
SMALL HEATH
BIRMINGHAM
B9 5DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE RECALVI ENTERPRISE LTD
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
HR Support Level 3.
- Lessons and coursework are done online and at the workplace
- No lessons or coursework on weekends or after work
- Lessons are conducted on Microsoft Teams
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
About this employer
BACKGROUND TO GLMCC: We are a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week.
Company benefits
Enjoy 28 days of annual leave, inclusive of public holidays and additional days off for Eid. Discounts on GLM educational courses. Free Madrasah places for your children.
After this apprenticeship
Completing the HR Support Level 3 apprenticeship has the potential to elevate the trajectory of your long-term career. You’ll have a range of opportunities available after completion of your course, such as:
A promotion - Below are examples of some roles you could progress into as you develop in your career:
- HR executive
- HR manager
- HR business partner
- Head of HR
- Further education - You could study a specialist qualification or study towards a higher-level HR qualification to refine your skillset
Ask a question
The contact for this apprenticeship is:
THE RECALVI ENTERPRISE LTD
Jake Sinclair
jake.sinclair@apprenticeshipconnect.co.uk
The reference code for this apprenticeship is VAC1000344267.
Apply now
Closes in 29 days (Wednesday 29 October 2025 at 11:59pm)
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