Apprentice Marketing Administrator
HILLINGDON CREDIT UNION LTD
Uxbridge (UB8 1UW)
Closes in 24 days (Monday 20 October 2025)
Posted on 26 September 2025
Contents
Summary
Promoting LCB through marketing activities in order to increase membership and increase take up of products and services. This role will have a balance of duties as required by the current organisational needs. This balance will change from time to time to enable development of staff ability and business improvement.
- Wage
-
£10,400 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am - 2.00pm.
25 hours a week
- Start date
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Monday 27 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Responsibilities and Tasks:
Marketing:
- Develop LCB credit union online community across all social media channels with regular posts and responses.
- Maintaining Advert boards and producing posters to post around the Civic Centre.
- Keeping Website up to date and maintained.
- Produce monthly newsletter by Email on Incuto.
- Assist the CEO and Marketing director in developing an in- house marketing strategy.
- Use Google Analytics and other measures to set targets with the Marketing Lead and measure impact of marketing.
- Design Annual report for members’ AGM.
- Co-ordinate at least two marketing campaigns from concept to completion within timescales set. Complete post campaign evaluation results and opportunities for improvements with future campaigns.
- Represent the credit union at external events including conferences & community events using marketing collateral to build awareness of the credit union and actively attract membership.
- Attend training and development opportunities.
- Work alongside other staff and Directors to achieve required tasks.
- Provide administrative support to Management or the Board of Directors as required.
Member Services:
- Assist the Member Services team to carry out a wide range of duties to support the effective and efficient operation of the Credit Union. Duties include loan enquiries, member data collection, share withdrawals and loan tracking.
- Providing Office cover when office staff is absent.
Where you'll work
Civic Centre
Uxbridge
UB8 1UW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
- Work towards gaining a full Qualification.
- Employment Rights and Responsibilities.
- Skills, Knowledge, and Behaviours.
- Standard and End Point Assessment.
- Functional Skills in English, Maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Creative
- Initiative
About this employer
London Community Bank exists to empower everyone within our Common Bond to take control of their finances, so that money supports them to achieve their goals and to live well and safely within a fair, equal and supportive society.
After this apprenticeship
Develop into a permanent role.
Ask a question
The contact for this apprenticeship is:
HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)
The reference code for this apprenticeship is VAC1000344013.
Apply now
Closes in 24 days (Monday 20 October 2025)
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