Apprentice Business Administrator

Burton and South Derbyshire College

Lichfield Street (DE14 3RL)

Closes in 9 days (Friday 10 October 2025)

Posted on 26 September 2025


Summary

Do you want to support a vibrant and growing department within Burton and South Derbyshire College (BSDC)? An exciting opportunity has become available to work within the Apprenticeship Team.

Training course
Business administrator (level 3)
Hours
Monday - Friday, times to be confirmed.

37 hours a week

Start date

Wednesday 19 November 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role within the Apprenticeship team is to support both the team and the college’s apprentices and employers by providing effective administration and coordination of processes for internal and external customers, contributing to the delivery of our growth strategy.

Day-to-day responsibilities will include:

  • Engaging with employers and learners to book initial assessments and other activity relating to apprenticeships
  • Assisting the team with any basic admin, including diary management, appointments and caseload management
  • Arranging and co-ordinating meetings, including room bookings, distribution of documentation and minute taking
  • Maintain and then accurately update the college’s systems and training platforms 
  • Collaborate effectively with team members and other departments where necessary, including supporting the team based at Toyota Manufacturing in Burnaston

Where you'll work

Lichfield Street
DE14 3RL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BURTON AND SOUTH DERBYSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
  • Level 2 Functional Skills in maths and English (if required)

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • IT skills
  • Non judgemental
  • Organisation skills
  • Presentation skills
  • Problem solving skills
  • Team working
  • Time-Management

Other requirements

The successful applicant will be required to complete a DBS. There is the possibility of the vacancy closing early, if a suitable candidate has applied during the advertisement. There are benefits to working at BSDC, including 25 days annual leave excluding bank holidays and access to our gym, bistro and Innovations salon.

About this employer

Join a passionate, dynamic team. We really care about making Burton and South Derbyshire College a vibrant, outstanding college. There couldn’t be a more exciting time to help us reshape BSDC for the challenges and opportunities ahead. Over 400 people work hard to make our College the success it is, from invigilators joining us for a few hours a year, through flexible part time work to many full time academic and support roles. If you share our passion for challenging, improving and making our college the best it can be, we’d love to hear from you.

After this apprenticeship

Upon successful completion of this apprenticeship, there is a possibility of a permanent position within BSDC.

Ask a question

The contact for this apprenticeship is:

BURTON AND SOUTH DERBYSHIRE COLLEGE

The reference code for this apprenticeship is VAC1000343976.

Apply now

Closes in 9 days (Friday 10 October 2025)

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