Business Administration Apprentice
SOUTH WESTERN SPECIALISED TAPE LTD
CIRENCESTER (GL7 1YG)
Closes in 31 days (Friday 31 October 2025 at 11:59pm)
Posted on 30 September 2025
Contents
Summary
We are looking for someone to join our team at South Western Tapes, to kickstart their career as a Business Operations Apprentice. There is huge potential for growth within the company, and this position offers an exciting, fast-paced work environment with numerous opportunities for professional advancement.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday 9.00am - 5.00pm and Friday, 8.30am - 4.30pm
37 hours 30 minutes a week
- Start date
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Monday 3 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for someone to join our team at South Western Tapes, a family-run business recognised as industry experts, to kickstart their career as a Business Operations Apprentice.
In this role, you'll be part of a friendly, supportive team while earning a Level 3 Business Administrator Apprenticeship Standard.
There is huge potential for growth within the company, and this position offers an exciting, fast-paced work environment with numerous opportunities for professional advancement.
As a Business Operations Apprentice, you'll become an integral part of our team.
You'll learn from industry experts, develop a comprehensive understanding of our business processes, and gain valuable hands-on experience.
Responsibilities will include:
- Providing administrative support across various departments
- Processing invoices, tracking payments
- Actively participating in the sales process and marketing initiatives
- Handling incoming and outgoing calls professionally
- Delivering outstanding customer service
- Building and maintaining relationships with customers
- Develop product and process knowledge to help with customer liaison
- Communicate effectively within the team and across different departments
As part of the apprenticeship, you'll complete training and coursework to meet the requirements of the Level 3 Business Administrator Apprenticeship Standard.
This role is designed to equip you with the skills and experience necessary for a prosperous career within our company.
Where you'll work
4 THE HIDINGS
LOVE LANE
CIRENCESTER
GL7 1YG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CIRENCESTER COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Apprenticeship Level 3
- English and maths Functional Skills (if required)
- Training will be delivered on site, online and at Cirencester College
- You will receive face to face visits from your designated Coach every 4-6 weeks, will attend online or face-to-face lessons and will complete assignments and assessments in between as required
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
About this employer
We have built an organisation with an unparalleled knowledge and product base, providing a wide-range of tape adhesive solutions. These solutions help customers across a wide range of sectors, quickly and cost effectively improves performance, appearance and production times. We offer the best of both worlds: specialized technical skills, extensive product and application knowledge as well as preferential distribution rights secured from leading global manufacturers.
After this apprenticeship
- At South Western Tapes, we believe in nurturing talent and offering room for growth
- We provide a collaborative and inclusive work environment that fosters professional development
- Upon completion of the apprenticeship, high-performing individuals will have the opportunity to progress within the company
Ask a question
The contact for this apprenticeship is:
SOUTH WESTERN SPECIALISED TAPE LTD
Hannah Hockley
hannah@theapprenticeshippartner.co.uk
07526305325
The reference code for this apprenticeship is VAC1000343912.
Apply now
Closes in 31 days (Friday 31 October 2025 at 11:59pm)
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