Underwriting Services Apprentice

ROKSTONE GROUP LIMITED

London (EC3R 8AF)

Closes in 13 days (Sunday 12 October 2025)

Posted on 25 September 2025


Summary

We’re seeking an Underwriting Services Apprentice to join our London team during an exciting growth phase. This hands-on role offers the chance to learn, contribute, and build a career in insurance while completing a Level 3 Insurance Practitioner Apprenticeship and working towards CII exams.

Training course
Insurance practitioner (level 3)
Hours
Monday -Friday. Shifts TBA.

37 hours 30 minutes a week

Start date

Monday 13 October 2025

Duration

1 year 3 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Role Accountabilities

  • Dynamic Administrative Responsibilities: Dive into data entry, manage electronic filing, and create essential insurance documents.
  • Policy Management: Efficiently input and update policies, invoices, endorsements, and tackle various tasks using our in-house systems.
  • Team Collaboration: Offer vital support to the Team Lead and colleagues, ensuring smooth operations.
  • Problem Solving: Address and resolve issues and discrepancies with a proactive approach.
  • Project Participation: Get involved in exciting company projects, as needed.
  • Take on additional duties and showcase your adaptability.

Where you'll work

Aventum Group Ltd, The Monument Building 3RD, Floor
London
EC3R 8AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

METAGEDU APPRENTICESHIPS LTD

Training course

Insurance practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.
  • Identify potential claims fraud and determine the correct action to prevent loss.
  • Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
  • Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
  • Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
  • Gather and interpret relevant information to provide a return on insurance decisions.
  • Match client’s needs with available insurance products and services.
  • Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.

Training schedule

The successful candidate will complete a level 3 Insurance Practitioner apprenticeship. 

Requirements

Essential qualifications

GCSE or equivalent in:

  • Maths (grade 4-9)
  • English (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Administrative skills

Other requirements

Starting Salary: £28,000.

About this employer

Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. 

After this apprenticeship

Excellent progression available within the company. This may lead to a permanent position with employer and future progression.

Ask a question

The contact for this apprenticeship is:

METAGEDU APPRENTICESHIPS LTD

The reference code for this apprenticeship is VAC1000343782.

Apply now

Closes in 13 days (Sunday 12 October 2025)

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