Apprentice Business Administrator – Care Services
Triangle Care Ltd
Manchester (M27 6DB)
Closes in 15 days (Sunday 12 October 2025 at 11:59pm)
Posted on 26 September 2025
Contents
Summary
Ready to start your career and make a difference? Join our friendly administration team and learn while you earn! Triangle Care is looking for an energetic apprentice to provide vital administrative support and work closely with other teams across the organisation.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
You will be paid weekly, 1-week in arrears, on a Friday.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, from 10:00 - 18:00.
37.5 hours paid work, plus 30 minute unpaid break.
37 hours 30 minutes a week
- Start date
-
Monday 20 October 2025
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
- Working across multiple functions, by providing administrative support and liaising with other teams
- Responsibility for daily and weekly Report Management via an in-house portal
- Collation of weekly input for Key Performance Indicator reporting.
- Working to targets and deadlines
- Making telephone calls to resolve queries
- Receiving and sending out documentation by e-mail.
- Involvement in the set up and onboarding of new service users
- Scheduling and rolling out of on-call rotas for management teams; update of Tamar system
- Involvement in creating and publishing support guides for training and systems
- Creating and development of service user friendly guides and tools
- Supporting the development and testing of new and upcoming projects, processes and systems
- Creating and rolling out monthly, quarterly and yearly newsletters
- Managing office supplies
- Learning to support meetings including setting up appointments, taking action notes and following up on actions
- Managing the process for departmental surveys, from sending out, following up on responses and record details for analysis
- Completing filing and archiving, as necessary
- Supporting with organising events and celebrations throughout the year
- Opportunity to rotate across other businesses and functions within the Group and to gain work experience or shadowing opportunities with our partner organisations
Where you'll work
Lowry Mill Lees Street
Swinton
Manchester
M27 6DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SALFORD CITY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 - 9 / A* - C)
- Maths (grade 4 - 9 / A* - C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
Other requirements
A basic DBS application will be required. Safer recruitment checks required, including 2 references, ID checks. Further training offered - online and face-to-face training . Candidate must be located within easy commuting distance or no more than 5 miles of Swinton. Able to work 10:00 – 18:00, office based for 5-days per week. Occasional travel to our offices in Bury, Manchester. Start date: October 2025.
About this employer
Positive Care Solutions, part of the Triangle Care Group, are specialists in working with challenging and hard to engage young people across a range of settings, including providing outreach support within the community and semi-independent solo placements. Our teams work collaboratively with commissioning teams and social workers to meet the objectives set for each young person within the referral. Young people are supported to engage and develop in specific targeted areas; empowering them to achieve the futures they want and deserve. We take a person-centred approach to assessing and supporting every young person referred to us. From the moment the referral comes in, we begin tailoring a package of individualised interventions to ensure each young person gets the right kind of support, in the way that will make the most difference for them. Working towards meeting the objectives set and agreed upon by the young person’s support team and social worker, each young person is referred to specific, relevant programmes. These might include: *Therapeutic Intervention Programme *Social Integration Programme *Highly Intensive Mentoring Programme *Emotional and Social Support Programme Among the young people we support are those with diagnosed or pending diagnosis of ADHD, ASC, or mental health conditions including depression, anxiety, attachment disorder and ODD, and those at risk of CSE and CCE.
https://positivecaresolutions.co.uk/about-us/ (opens in new tab)
Company benefits
20 days paid holidays per year plus public holidays. Access to Holistic and Therapeutic Services free of charge once every month.
After this apprenticeship
No guarantee of future position can be offered; however, towards the end of the apprenticeship scheme, consideration will be given to any expression of interest, for suitable roles available. This role is to replace our previous apprentice, who completed a Level 3 in February 2025 and was offered a permanent role within the company.
Ask a question
The contact for this apprenticeship is:
SALFORD CITY COLLEGE
Mary Takhar
mary.takhar@salfordcc.ac.uk
01616315555
The reference code for this apprenticeship is VAC1000343678.
Apply now
Closes in 15 days (Sunday 12 October 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.