Modern Apprentice – Organisational Development
South Derbyshire District Council
Civic Way (DE11 0AH)
Closes in 9 days (Friday 10 October 2025)
Posted on 24 September 2025
Contents
Summary
To support the delivery of an effective service through providing administrative and related support across all the work streams provided by the Organisational Development Service Unit. Attend meetings and other functions to support other team members through organising equipment, taking notes, dealing with enquiries and other similar duties.
- Wage
-
£24,413 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday with flexible working offered.
37 hours a week
- Start date
-
Wednesday 19 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
MAIN DUTIES AND RESPONSIBILITIES:
To undertake vocational training and perform a range of administrative and related tasks across the following work streams provided by the Organisational Development Service Unit:
- Human Resources
- Training and Development
- Health and Safety
- HR Administration
- Communications
- Equality, Diversity and Inclusion
To adhere to and ensure the appropriate compliance with the Council’s Health & Safety Policy.
To support, promote and comply with the Corporate Equality, Diversity and Inclusion Strategy when undertaking the duties of this post.
To respect the sensitivity and confidentiality of any information that they may have access to regarding clients/customers in adherence with the Data Protection policies of the Council.
Undertake such other duties commensurate with the experience of the postholder and the grading of the post as may be reasonably delegated from time to time.
SPECIFIC ACCOUNTABILITIES
- To produce employment related correspondence and other information.
- Update and maintain IT systems used by the Service.
- Receive enquiries and redirect to other team members.
- Collate and maintain performance data.
- Support the provision of communication campaigns through creating documents, distributing information and monitoring social and other media channels.
- Undertake research and collate information in relation to work or projects being undertaken by the team.
- Organise events, training and other activities.
- Support the review of policies, procedures and working instructions used in the Service.
- To undertake administrative work in relation to the recruitment and selection of employees.
- Produce management information on any aspect of the Service, including gathering comparable data from other sites.
Where you'll work
Civic Offices
Civic Way
DE11 0AH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURTON AND SOUTH DERBYSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
- Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.
Requirements
Essential qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- Organisation skills
- Presentation skills
- Problem solving skills
- Team working
- Time-Management
Other requirements
Shortlisted applicants will be required to complete the company application form via a link.
About this employer
At the heart of England and the National Forest, South Derbyshire is one, if not the fastest growing district in the East Midlands. The main Council offices are based in Swadlincote, with other sites based within close proximity. There are currently approximately 350 employees providing a full range of services for the community.
After this apprenticeship
This will provide the apprentice with an insight across a wide range of services and workstreams that will enable them to build their knowledge, skills and experience for future employment opportunities either at the Council or with other employers.
Ask a question
The contact for this apprenticeship is:
BURTON AND SOUTH DERBYSHIRE COLLEGE
The reference code for this apprenticeship is VAC1000343585.
Apply now
Closes in 9 days (Friday 10 October 2025)
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