Apprentice Business Administration Level 3

East Sussex County Council

East Sussex (BN7 1UE)

Closes in 14 days (Sunday 12 October 2025)

Posted on 23 September 2025

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Summary

Are you a bright and ambitious individual looking to kickstart your career in business administration? We have a great opportunity in our Data to Insight team hosted by East Sussex County Council Children's Services for an Apprentice to learn the skills needed to support and be part of our busy team.

• Wage:

  £14,567 a year

  Check minimum wage rates (opens in new tab)

  £14,567 - £23,557 per annum (dependent on age)

• Training course: Business administrator (level 3)
• Hours: Hours of work: 37 hours per week, Monday- Friday, 9.00am- 5.00pm.

  37 hours a week

• Start date:

  Monday 17 November 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Data to Insight is a national collaborative service led by local authorities with a mission to help make better use of children's services data by developing shared tools and datasets and building skills.

This role will be varied and you will work alongside the team based in County Hall, Lewes with the option for some hybrid working. You will also be supported with your professional development and training to achieve a Level 3 qualification.

The successful candidate will support the existing team with a range of administration tasks, for example:

• Learning from colleagues about data analysis and children's services
• Helping project managers to update their project plans and records
• Sending promotional emails asking our contacts to complete surveys and join meetings
• Arranging meetings and managing mailing lists
• Testing data tools before we share them with users
• Joining team meetings and taking notes
• Learning from a manager about how to prioritise tasks, and how to manage a typical business administration workload

Where you'll work

County Hall
St Annes Cresent
Lewes
East Sussex
BN7 1UE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST SUSSEX COUNTY COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training provided:

Level 3 Business Administration

In these varied roles you will be trained on site as there is no college requirement for this apprenticeship. You will have a mentor and Apprenticeship Coach to support you through your work and studies. This is a great opportunity to work and learn in a fully supported environment. 

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working

Other requirements

We are looking for candidates who: Have a minimum of 5 GCSE's Are detail orientated Have a basic knowledge of Microsoft Office Committed to begin a career in business administration Interviews will take place in person via Microsoft Teams unless you request an in-person interview. Interviews will be taking place in October. Please let us know if you have any gaps in your availability and we will aim to accommodate you. Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

About this employer

East Sussex County Council is the largest employer in the county, with over 9,000 employees. ESCC offers good career progression and training opportunities in a variety of interesting and diverse roles.

https://www.eastsussex.gov.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We will make sure you get all the training and support you need to succeed. We will offer a supportive environment for you to learn and work in.

We will offer great support, a fantastic work/life balance with flexibility and brilliant staff benefits. Whilst working you will study and complete a Business and Administration Level 3 qualification.

Once you qualify you will have highly transferable knowledge and skills.

Ask a question

The contact for this apprenticeship is:

East Sussex County Council

Alistair Herbert, Lead Officer for Data to Insight

alistair.herbert@eastsussex.gov.uk

The reference code for this apprenticeship is VAC1000343459.

Apply now

Closes in 14 days (Sunday 12 October 2025)

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