Business Admin Apprentice
ELITE CARE HOMES LTD
Birmingham, B12 0HG (B12 0HG)
Closes in 10 days (Friday 10 October 2025)
Posted on 23 September 2025
Contents
Summary
This is a great opportunity for an enthusiastic, keen apprentice to join our friendly and supportive team and train with us in our organisation.
- Wage
-
£14,722.50 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
-
Monday 3 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties and Responsibilities:
- Answering telephone and calls, ensuring messages are forwarded to the relevant staff
- Typing letters
- Photocopying
- Scanning documents into folders
- Filing and maintaining internal documentation
- Updating notice boards
- Emailing information and messages to staff
- Complete stock ordering and check deliveries
- Postal duties
- IT duties include using the Microsoft package, including Outlook, Excel and Word Expense invoices are input into the spreadsheet
- Reconciling purchase statements
- Filing Sending copy invoices when necessary
- General office duties I.e. cleaning, emptying bins
- Attending and taking minutes of meetings
- Liaising with service users, families, clients, contractors, health care professionals
Skills & Experience:
- Able to communicate effectively in spoken or written form Ability to follow instructions and complete tasks given
- Able to work using own initiative
- Work well with other people
- Be well organised Have a positive “can-do” attitude
- Be enthusiastic
- Be reliable
- Be committed
- Have a sense of humour
- Be a team player
Where you'll work
Birmingham, B12 0HG
B12 0HG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SCCU LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Training for this qualification will be provided by ourselves at SCCU Group, an Ofsted good training provider
- Our tuition is all delivered in the workplace and bespoke to your particular role
- Dependent on the learner's prior knowledge
- Business Administration Level 3 Standard, 18 months practical with an additional 2 months End Point Assessment period
- Functional Skills in maths, English, and ICT (if required)
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Initiative
- Logical
- Non judgemental
- Number skills
- Organisation skills
- Patience
- Physical fitness
- Presentation skills
- Problem solving skills
- Team working
- Customer care skills
- Creative
- Communication skills
- Attention to detail
- Analytical skills
- Administrative skills
About this employer
https://elitecarehomes.com/
After this apprenticeship
- This role offers potential for progression into an Office Administration role
Ask a question
The contact for this apprenticeship is:
SCCU LTD
The reference code for this apprenticeship is VAC1000343415.
Apply now
Closes in 10 days (Friday 10 October 2025)
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