Business Administration Apprenticeship - Coventry
PEACOCK INSURANCE SERVICES LIMITED
Coventry (CV5 6UB)
Closes in 8 days (Friday 10 October 2025)
Posted on 23 September 2025
Contents
Summary
Peacock Insurance Services are looking for a new Business Administration Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration.
- Wage
-
£14,722.50 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday(09:00-17:30) x1 Saturday P/Month
37 hours 30 minutes a week
- Start date
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Friday 17 October 2025
- Duration
-
1 year
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Passionate about people and making a difference to our client base? Keen to develop a career in the financial industry and beyond? A fantastic apprenticeship opportunity has become available at Coventry’s largest independent insurance brokers, Peacock Insurance. This is an apprenticeship where you will learn all about the administration and customer service processes in Commercial Insurance and play an integral part of the success of the business.
As a Business Administration Apprentice, you will play a vital role in supporting the smooth running of our organisation. Your responsibilities will include:
- Carrying out a variety of administrative tasks such as data entry, document preparation, filing, and diary management
- Supporting internal teams by coordinating meetings, taking minutes, and handling correspondence
- Learning and applying best practices in business administration to improve efficiency and accuracy across operations
- Assisting with the maintenance of records, systems, and databases to ensure information is kept up to date and compliant
- Engaging with colleagues and stakeholders to provide effective support and contribute to the overall success of the business
Where you'll work
1410 Spring Place, Herald Avenue
Coventry
CV5 6UB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PARAGON EDUCATION & SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification.
Requirements
Essential qualifications
Other in:
- Maths (grade Pass (GC)
- English (grade Pass (GC)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
Other requirements
The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.
About this employer
Peacock Insurance can provide you with cover to protect you and your business from unexpected accidents. Whether you’re looking for Motor Trade Insurance, Landlord Insurance or Caravan Insurance, we will endeavour to offer you the cover you want at the price you want to pay to financially protect you in case something does go wrong. Peacock Insurance can help you find a low premium by searching a panel of leading insurers, saving you time and money.
After this apprenticeship
- Possibility of a full time role after the completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
PARAGON EDUCATION & SKILLS LIMITED
The reference code for this apprenticeship is VAC1000343361.
Apply now
Closes in 8 days (Friday 10 October 2025)
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