Business Administration Apprentice

TWISTEDPAIR LIMITED

Portsmouth (PO3 5QD)

Closes on Friday 31 October 2025

Posted on 23 September 2025

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Summary

Twisted Pair Ltd are seeking a driven and detail-focused Business Administration Apprentice to join the team and support a range of departments. This is an excellent opportunity to gain hands-on experience across key areas of the business while developing valuable professional skills and contributing to the success of the wider team.

• Wage:

  £16,000 a year

  Check minimum wage rates (opens in new tab)

  Starting wage is in the range £16,000 to £18,000 per annum.

• Training course: Business administrator (level 3)
• Hours: Monday to Thursday 08.30 - 17.30. Friday 08.30 - 16.00.

  40 hours a week

• Start date:

  Monday 10 November 2025

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Business Administration Apprentice will be responsible for the following duties:

• Provide administrative support to multiple departments as needed
• Manage correspondence, emails, and phone enquiries
• Maintain and update records, files, and databases
• Support onboarding and offboarding processes for staff
• Perform general office duties such as photocopying, filing, and ordering supplies
• Collaborate with team members to improve administrative processes
• Perform other related tasks as assigned

Where you'll work

Unit 2 Interchange Business Park
2 Robinson Way
Portsmouth
PO3 5QD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PETA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.

Requirements

Essential qualifications

GCSE in:

• English (grade C/4)
• Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Strong organisational skills
• Strong time-management
• Excellent communication skills
• Ability to multi-task
• Effective team worker
• Positive attitude
• Willingness to learn

About this employer

“To inspire every business to connect its people and workplace with technology” Twisted was incorporated in 2004 when our founders, Adam and Toby started offering structured cabling and telecoms solutions to customers in Hampshire, UK. Fast forward a couple of decades, Twisted remains a privately owned business providing five key service offerings including Ethernet, IT services, Structured Cabling, Audio Visual and of course a professional service division to support and maintain our clients on an ongoing basis. We understand the importance of technology partners providing flexibility to support customers deliver their desired outcome on budget and on time and we are proud to say that some of the most renowned businesses in the world rely on our team to deliver their workplace services globally.

https://twistedpair.global/ (opens in new tab)

Company benefits

Gaining hands-on experience across various business functions. Mentorship and training opportunities. Potential for ongoing career development within the organisation.

After this apprenticeship

Completing this apprenticeship could open the door to a full-time permanent role for the right candidate, along with exciting opportunities to grow, develop your skills, and progress within the company.

Ask a question

The contact for this apprenticeship is:

PETA LIMITED

The reference code for this apprenticeship is VAC1000343324.

Apply now

Closes on Friday 31 October 2025

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