Apprentice Event Delivery Coordinator

Liverpool City Council

Liverpool (L3 1AH)

Closes in 11 days (Wednesday 8 October 2025)

Posted on 22 September 2025

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Summary

During your apprenticeshp you will be working across our City Halls, including our Town Hall, St Georges Hall and Croxteth Hall. You will provide efficient and professional support in managing event inquiries, coordinating site visits and assisting the Event Managers with operational taks.

Wage

£24,413 a year

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Training course
Event assistant (level 3)
Hours
Working in this role is not a Monday to Friday, 9.00am - 5.00pm role. You agree to work flexibly over a 7-day week when required, which may include unsociable hours, weekends and bank holidays; this will be allocated on a roster basis

35 hours a week

Start date

Monday 3 November 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Monitor and respond to emails in the general event inboxes promptly and professionally
  • Act as a first point of contact for prospective clients, providing information on venue capabilities and availability
  • Schedule and coordinate site visits, including diary management and preparation of visit materials
  • Update and maintain booking systems and client databases

Where you'll work

Cunard Building
Water Street
Liverpool
L3 1AH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Event assistant (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Operational: Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
  • Operational: Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
  • Operational: Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
  • Operational: Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
  • Operational: Use software packages to create word processing and spreadsheet documents.
  • Operational: Contribute to reports, event project plans and written presentations for clients
  • Operational: Use a range of event technology platforms and in-house bespoke software systems and databases.
  • Operational: Show careful attention to regulations and internal policies.
  • Professional: Listen, interpret, understand, vocalise and respond to clients’ needs.
  • Professional: Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
  • Professional: Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
  • Professional: Question effectively to ensure understanding of what is required from clients or colleagues.
  • Professional: Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
  • Professional: Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.
  • Commercial: Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.
  • Commercial: Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.

Training schedule

  • Event Assistant Level 3 Apprenticeship Standard
  • Online classroom
  • 6-8 week visits from your work coach

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/9-4)
  • Maths (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Team working

About this employer

The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.

After this apprenticeship

  • Permanent position (subject to budget)

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

apprentices@liverpool.gov.uk

The reference code for this apprenticeship is VAC1000343294.

Apply now

Closes in 11 days (Wednesday 8 October 2025)

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