Business Admin Apprentice - London
GLOBAL BANKING SCHOOL LTD
London (E15 2SN)
Closes in 20 days (Friday 10 October 2025)
Posted on 19 September 2025
Contents
Summary
The purpose of this post is to provide support to the Academic Standards and Quality Office and its administration tasks.
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday (times to be confirmed).
40 hours a week
- Start date
-
Monday 13 October 2025
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Undertake key aspects of administration relating to all area of the Academic Standards and Quality Office (ASQO)
- Collating and storing highly confidential documentation including student records relating to academic misconduct, complaints and conduct matters
- Inputting data onto ASQO databases other systems as and when required
- Checking reports for accuracy and highlighting any errors or discrepancies
- Assist with the review and update of GBS policies and procedures
- Review ASQO processes and suggest process improvements
- To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation ASQO matters
- Communicating with staff across the organisation and partner institutions
- To undertake other appropriate duties as required by the Quality Manager/Associate Director/Director
- Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
- To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Where you'll work
Global Banking School, 4 Cam Road
London
E15 2SN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
METAGEDU APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: -
Level 3 Business Administrator Standard
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths (grade 4-9)
- English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Customer care skills
- Team working
Other requirements
Starting salary of £18,000.
About this employer
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.
After this apprenticeship
Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.
Ask a question
The contact for this apprenticeship is:
METAGEDU APPRENTICESHIPS LTD
The reference code for this apprenticeship is VAC1000342969.
Apply now
Closes in 20 days (Friday 10 October 2025)
Sign in with your GOV.UK One Login to apply.
After signing in, you’ll apply for this apprenticeship on the company's website.