Directorate Support Officer - level 3 Business Administration apprenticeship
Department for Education
Greater Manchester, Nottingham
Closes in 5 days (Sunday 28 September 2025)
Posted on 18 September 2025
Contents
Summary
We are looking for someone who is motivated and self-starting to provide programme and financial administration support for the Teaching School Hub programme.
- Wage
-
£31,479 a year
- Training course
- Business administrator (level 3)
- Hours
-
Flexible working, full-time, job share, part-time.
37 hours a week
- Start date
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Monday 10 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role of a Lead Relationship Owner is to be the key contact for a number of Teaching School Hubs:
- Ensuring queries are responded to in a timely manner
- Reviewing termly reporting including their termly spend and making recommendations on the outcome of the termly review
- Signing off Teaching Schools Hubs Delivery Plans including their KPI targets and predicted expenditure
- Preparing and issuing of Grant Offer Letters
- Making grant payments and ensuring all financial documentation is kept up to date and stored appropriately
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Piccadilly Gate, Store Street, Manchester, Greater Manchester, M1 2WD
- 6 Cumberland Place, Nottingham, NG1 6HJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GINGER NUT MEDIA LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
In the workplace.
More training information
This role includes completion of the Business Administrator Apprenticeship (Level 3). Please check the eligibility requirements below using the apprenticeship standard: Business administrator/Institute for Apprenticeships and Technical Education.
- You must have lived in the UK for 3 years prior to apprenticeship start date and not be undertaking another apprenticeship at the same time
- You must not already have a substantial amount of the skills and knowledge that is covered in the contents of the apprenticeship standard
- You must not have already worked in a similar role, or your previous learning, and/or work experience covers the contents (Knowledge, Skills, and Behaviours) of the apprenticeship standard
Please do not apply if:
- You already have all the skills and knowledge that is covered in the contents of the apprenticeship standard
- You have already worked in a similar role, or your previous learning, and/or work experience covers the contents (Knowledge, Skills, and Behaviours) of the apprenticeship standard
- You have a degree (or equivalent) in Business Administration
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
About this employer
The Department for Education is responsible for education, children’s services, higher and further education policy, apprenticeships and wider skills in England, and equalities. As a department we are striving for world-class education, training and care for everyone whatever their background.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Ongoing.
Ask a question
The contact for this apprenticeship is:
Department for Education
Teaching School Hub Team
teachingschool.hubs@education.gov.uk
The reference code for this apprenticeship is VAC1000342752.
Apply now
Closes in 5 days (Sunday 28 September 2025)
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