Warehouse Operative Apprentice Level 2
EMMAUS STAFFORDSHIRE
Stoke-On-Trent (ST1 5HQ)
Closes in 10 days (Sunday 28 September 2025 at 11:59pm)
Posted on 17 September 2025
Contents
Summary
If you are looking for a role to open up the first steps to working within Warehouse and Logistics then this role could be perfect for you.
- Wage
-
£11,778 to £19,047.60, depending on your age
National Minimum Wage
- Training course
- Supply chain warehouse operative (level 2)
- Hours
-
The role will involve working between Monday to Friday, 9.00am to 5.00pm.
30 - 37.5 hours per week.
30 hours a week
- Start date
-
Monday 29 September 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The postholder will provide support to the warehouse and vans team when conducting customer collections, deliveries, and house clearances.
The role involves:
- Working with a daily van schedule, ensuring that bookings are completed on time
- Assisting in the collection of donated furniture and goods, ensuring that everything we collect is good quality and in saleable condition and complies with all health and safety requirements
- Assisting with moving furniture in and around the warehouse and shop floors
- Assisting in the delivery of new goods from our warehouse/shops and to the door in a professional, commercial manner
- Manage customer and donor enquiries and dealing with customer and donors face to face
- Assisting with the logistics and operation of house clearances effectively, providing a first-class service at all times
Alongside this there will be significant opportunities to learn much more about how the charity operates, including:
- Office – admin / finance / answering phones / incoming website emails / accounting / referrals / deliveries & collections / social media
- Woodwork – repairs / making / upcycling / designs
- Upcycling & Reuse – clothes / books / shoes / bags / electrical PAT testing / metal / bikes
- eBay – research / packaging / photos / draft listings / cataloguing
- Shop – front-of-house / sorting / stock rotation / displays / cleaning
- Warehouse – deliveries & collections / sorting / stock rotation / displays / cleaning
Where you'll work
New Hall Street
Stoke-On-Trent
ST1 5HQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUNIPER TRAINING LIMITED
Training course
Supply chain warehouse operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Conduct risk assessments within the working environment.
- Apply safe working practices in line with associated health and safety legislation and company policy.
- Receive products in line with organisational procedures.
- Store and pick products in line with organisational procedures.
- Dispatch products in line with organisational procedures.
- Decant, pack products in line with organisational procedures.
- Communicate with others verbally, for example internal and external customers, colleagues, and managers.
- Communicate in writing with others, for example internal and external customers, colleagues and managers.
- Load and unload products, considering the product that is to be moved and its current and planned destination.
- Use tools and equipment to aid in product handling.
- Use information technology and digital systems. Comply with GDPR and cyber security.
- Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
- Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
- support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
- Identify and escalate problems beyond own responsibility.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
- Follow equity, diversity and inclusion rules.
- Carry out and record learning and development activities.
- Conducts handover activities.
- Conduct risk assessments within the working environment.
- Apply safe working practices in line with associated health and safety legislation and company policy.
- Receive products in line with organisational procedures.
- Store and pick products in line with organisational procedures.
- Dispatch products in line with organisational procedures.
- Decant, pack products in line with organisational procedures.
- Communicate with others verbally, for example internal and external customers, colleagues, and managers.
- Communicate in writing with others, for example internal and external customers, colleagues and managers.
- Load and unload products, considering the product that is to be moved and its current and planned destination.
- Use tools and equipment to aid in product handling.
- Use information technology and digital systems. Comply with GDPR and cyber security.
- Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
- Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
- support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
- Identify and escalate problems beyond own responsibility.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
- Follow equity, diversity and inclusion rules.
- Carry out and record learning and development activities.
- Conducts handover activities.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
About this employer
Emmaus North Staffs helps local people to overcome poverty. We partner with housing associations, providing essential furniture and appliances to those who are starting a new home, at no cost to the tenants aside from a small delivery fee. Our Beds for Kids campaign helps tackle an urgent need to provide free beds to children who do not have one, in Stoke-on-Trent and surrounding areas. Our charity is also working hard to raise funds for an important future project: setting up an Emmaus community for those who have faced homelessness. This accommodation will offer a home, work experience, daily support and funded training to help people rebuild their lives. It will be the first of its kind in the county.
After this apprenticeship
Possible full time role if the opportunity is available opon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
JUNIPER TRAINING LIMITED
Paul Nightingale
paul.nightingale@junipertraining.co.uk
07395789959
The reference code for this apprenticeship is VAC1000342599.
Apply now
Closes in 10 days (Sunday 28 September 2025 at 11:59pm)
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