Trade Supplier Apprenticeship - Electrical Trade Distributor

FLICK ELECTRICAL WHOLESALE LIMITED

Two Gates, (B77 5BZ)

Closes in 20 days (Wednesday 8 October 2025)

Posted on 17 September 2025

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Summary

This is an exciting opportunity to join an electrical wholesaler based in the Tamworth area. As a Trade Counter Apprentice you will operate a small but busy warehouse and trade counter, which is visited regularly by professional trade customers who have technical knowledge about what they are buying.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  The company may offer pay incentives during the apprenticeship.

• Training course: Trade supplier (level 2)
• Hours: Mon - Fri - 9 a.m. - 5p.m.

  40 hours a week

• Start date:

  Thursday 16 October 2025

• Duration:

  1 year

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Role of a trade supplier apprentice:

• Serving customers face to face over the counter
• Assisting with customer enquiries over the telephone
• Picking orders from the warehouse
• Booking in deliveries, putting goods away, keeping the whole branch tidy and well maintained
• Working as part of a tightly-knit team to ensure that the branch runs efficiently and effectively

Where you'll work

Unit 3, Beauchamp Industrial Estate,
Watling St,
Two Gates,
B77 5BZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Trade supplier (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
• Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
• specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
• specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
• specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
• trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
• trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
• trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
• trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
• trade counter and telesales services: applying basic merchandising techniques used within the business.
• trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
• trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
• trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
• trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
• key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
• key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
• key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
• technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
• technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
• legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
• legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
• legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
• personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
• personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
• personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
• personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
• personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

Training schedule

Teaching and learning the skills, knowledge and behaviours to be a competent Trade Supplier.

Requirements

Essential qualifications

GCSE or equivalent in:

• Maths (grade 4 or above)
• English (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• IT skills
• Logical
• Organisation skills
• Physical fitness
• Problem solving skills
• Team working

Other requirements

Have you considered the suitability of the location / hours and pay prior to applying?

About this employer

Flick Electrical Wholesale is the source and solution to any electrical need. As an AIEW member we can offer nationally competitive prices selling a wide range of products to all industries. Based in Birmingham, with branches in Solihull and Tamworth

After this apprenticeship

The company will offer long term career progression opportunities on successful completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000342571.

Apply now

Closes in 20 days (Wednesday 8 October 2025)

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