Quality Assurance Apprentice
AMEY SERVICES LIMITED
Recruiting nationally
Closes on Friday 31 October 2025
Posted on 22 September 2025
Contents
Summary
We are excited to offer a fantastic opportunity for a Quality Assurance Apprentice to join our SBIM account based in Severn Bridge.
- Wage
-
£24,548 a year
- Training course
- Quality practitioner (level 4)
- Hours
-
Monday - Friday, 08:00 - 16:00
37 hours 30 minutes a week
- Start date
-
Wednesday 1 April 2026
- Duration
-
1 year 5 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- As a Quality Assurance Apprentice, on the SBIM contract, you'll be part of the Quality team overseeing, amending and improving the Quality Management systems are in place to support performance
- The monitoring of the Quality Plan, being part of audits and helping to develop and maintain strong processes and procedures for continuous improvement. You’ll be part of a team that fosters engagement in reporting and drive a collaborative approach to improving quality as well as maintaining clear communication and ensure high standards throughout project delivery
- Assisting in the development and coordinating the systems required by the Quality & Performance Team, enabling effective monitoring of the contract’s quality performance
- Collaborating closely with internal and external stakeholders including our client National Highways to ensure seamless communication and alignment on project standards and objectives
- Assisting with the development, maintenance, and updates of the Quality Plan, along with all associated processes and procedures
- Ensuring compliance with all relevant processes and procedures, driving continual improvement through regular audits, and fostering innovation and growth within the team
- Assisting with non-conformities (NCRs), conducting thorough root cause analysis, developing action plans, and following these through to resolution
- Helping to reflect contract performance using the collaborative performance framework metrics set by National Highways, with monthly performance updates
- Assisting with Audits and the potential for courses as part of training and mentorship from the Quality Team will help support and ensuring personal development
- Being part of the team overseeing compliance with ISO 9001 standards, leading both internal and external audits, as well as company audits
- Helping to ensure all processes and documentation align with the NEC4 standard for contract management
Where you'll work
Severn Bridge, Specialist Bridges - M5 Avonmouth Bridge, M4 Prince of Wales Bridge, M48 Severn Bridge.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MBKB LTD
Training course
Quality practitioner (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
- Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
- Plan and conduct system, product or process audits.
- Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
- Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
- Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
- Plan and conduct system, product or process audits.
- Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
Training schedule
- As part of your Apprenticeship, you will be enrolled onto a Quality Practitioner Level 4 Apprenticeship which will take approximately 17 months to complete
- You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Full UK Driving license DBS requirement Applicants must be at least 18 years of age to be eligible for consideration, due to the nature of the work associated with this account. Please note that successful applicants will be required to undergo random drug and alcohol testing in line with our commitment to maintaining a safe and compliant working environment
About this employer
Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.
http://amey.co.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Permanent employment for the successful candidate after completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
MBKB LTD
The reference code for this apprenticeship is VAC1000342397.
Apply now
Closes on Friday 31 October 2025
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