Business Administration Apprenticeship

I CARE (GB) LIMITED

Blackburn (BB1 3NY)

Closes in 14 days (Tuesday 30 September 2025)

Posted on 16 September 2025

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Summary

Blackburn College have partnered with ICARE in Blackburn, if you have experience in working with the elderly or vulnerable adults and would like to start your business admin career continue reading and apply now.

• Wage:

  £9,815 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: 25 hours a week with flexibility including on-call duties (1 in 5 weeks). Exact shifts TBC

  25 hours a week

• Start date:

  Thursday 30 October 2025

• Duration:

  1 year 8 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Administrative Duties:

• Perform general office tasks: filing, typing, photocopying, archiving, shredding, and answering calls
• Prepare and distribute meeting minutes, serve refreshments, and maintain meeting areas
• Support recruitment activities: scheduling interviews and assisting with on-boarding
• Manage rotas, client allocations, and continuity planning
• Prepare weekly summaries and reports for stakeholders
• Input data into spreadsheets and maintain accurate records
• Type and personalize support plans and prepare time-sheets for carers

Where you'll work

Unit 4-5, Barnfield House
Sandpits Lane, Accrington Road
Blackburn
BB1 3NY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKBURN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Math (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

Full UK driving Licence and access to a vehicle is essential for this role.

About this employer

The ICare Group is a leading provider of Home Care Services, Meals on Wheels, Cuisine services, and Mature Living facilities at our exceptional Links View complex. We provide first-class professional care and excellent customer service. We offer short or long-term services seven days a week. Our expert team provides valuable assistance to people from all community sectors, from a 30-minute call to 24-hour care. Our mission is to be the best provider of care services to our customers in our chosen markets and to make every customer and employee feel valued and appreciated.

https://icaregroup.co.uk/ (opens in new tab)

After this apprenticeship

After Completing the Business Administration level 3 there are multiple routes apprentices could consider The business admin level 3 is equivalent to an A level which opens the option to potentially progress onto the Team leader or operations manager Apprenticeship or even consider gaining their business management degree at university.

Ask a question

The contact for this apprenticeship is:

BLACKBURN COLLEGE

Apprenticeships

Apprenticeships@Blackburn.ac.uk

01254292500

The reference code for this apprenticeship is VAC1000342271.

Apply now

Closes in 14 days (Tuesday 30 September 2025)

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